01093nam0 2200313 450 00000410520050630120100.088-8363-267-2--------d2002----km-y0itay50------baitaITCall & contact centerstrategie di Customer relationship management nelle imprese private e pubblicheSebastiano Bagnara, Enrico Donati, Thomas SchaelMilanoIl Sole 24 ore2002XIV, 247 p.ill.23 cmPrefazione di Antonio MorawetzCall e contact centerAziendeServizi telefoniciProgrammazione strategicaAziendeServizio clientiProgrammazione strategicaMarketing telefonicoCall center658.8Bagnara,Sebastiano37159Donati,Enrico253466Schael,Thomas554295IT UNIPARTHENOPE RICA UNIMARC000004105NAVA1658-C/263543220020711Call & contact center977582UNIPARTHENOPE01337nam 2200433 450 991031768130332120221018105715.0953-51-7330-8953-51-2852-3(CKB)4970000000099271(NjHacI)994970000000099271(EXLCZ)99497000000009927120221018d2016 uy 0engur|||||||||||txtrdacontentcrdamediacrrdacarrierBotulinum toxin therapy manual for dystonia and spasticity /edited by Raymond L. Rosales, Dirk DresslerRijeka, Croatia :IntechOpen,[2016]©20161 online resource (182 pages) illustrations953-51-2851-5 Includes bibliographical references.Botulinum toxinTherapeutic useDystoniaHandbooks, manuals, etcSpasticityBotulinum toxinTherapeutic use.DystoniaSpasticity.615.329364Rosales Raymond L.Dressler DirkNjHacINjHaclBOOK9910317681303321Botulinum Toxin Therapy Manual for Dystonia and Spasticity2280402UNINA