04704nam 22007815 450 991029919770332120200706023111.03-319-23195-210.1007/978-3-319-23195-2(CKB)3710000000541765(SSID)ssj0001597030(PQKBManifestationID)16297045(PQKBTitleCode)TC0001597030(PQKBWorkID)14886602(PQKB)10929681(DE-He213)978-3-319-23195-2(MiAaPQ)EBC6315883(MiAaPQ)EBC5587845(Au-PeEL)EBL5587845(OCoLC)933294604(PPN)19088648X(EXLCZ)99371000000054176520151212d2015 u| 0engurnn|008mamaatxtccrFundamentals of Service Systems /edited by Jorge Cardoso, Hansjörg Fromm, Stefan Nickel, Gerhard Satzger, Rudi Studer, Christof Weinhardt1st ed. 2015.Cham :Springer International Publishing :Imprint: Springer,2015.1 online resource (XIX, 362 p. 138 illus., 118 illus. in color.) Service Science: Research and Innovations in the Service Economy,1865-4924Bibliographic Level Mode of Issuance: Monograph3-319-23194-4 Foundations -- Electronic Services -- Service Innovation -- Service Design -- Service Semantics -- Service Analytics -- Service Optimization -- Service Co-Creation -- Service Markets -- Service Research.This textbook addresses the conceptual and practical aspects of the various phases of the lifecycle of service systems, ranging from service ideation, design, implementation, analysis, improvement and trading associated with service systems engineering. Written by leading experts in the field, this indispensable textbook will enable a new wave of future professionals to think in a service-focused way with the right balance of competencies in computer science, engineering, and management. Fundamentals of Service Systems is a centerpiece for a course syllabus on service systems. Each chapter includes a summary, a list of learning objectives, an opening case, and a review section with questions, a project description, a list of key terms, and a list of further reading bibliography. All these elements enable students to learn at a faster and more comfortable peace. For researchers, teachers, and students who want to learn about this new emerging science, Fundamentals of Service Systems provides an overview of the core disciplines underlying the study of service systems. It is aimed at students of information systems, information technology, and business and economics. It also targets business and IT practitioners, especially those who are looking for better ways of innovating, designing, modeling, analyzing, and optimizing service systems.Service Science: Research and Innovations in the Service Economy,1865-4924Application softwareManagement information systemsComputer scienceManagementIndustrial managementInformation Systems Applications (incl. Internet)https://scigraph.springernature.com/ontologies/product-market-codes/I18040Management of Computing and Information Systemshttps://scigraph.springernature.com/ontologies/product-market-codes/I24067Innovation/Technology Managementhttps://scigraph.springernature.com/ontologies/product-market-codes/518000Application software.Management information systems.Computer science.Management.Industrial management.Information Systems Applications (incl. Internet).Management of Computing and Information Systems.Innovation/Technology Management.620.001171Cardoso Jorgeedthttp://id.loc.gov/vocabulary/relators/edtFromm Hansjörgedthttp://id.loc.gov/vocabulary/relators/edtNickel Stefanedthttp://id.loc.gov/vocabulary/relators/edtSatzger Gerhardedthttp://id.loc.gov/vocabulary/relators/edtStuder Rudiedthttp://id.loc.gov/vocabulary/relators/edtWeinhardt Christofedthttp://id.loc.gov/vocabulary/relators/edtMiAaPQMiAaPQMiAaPQBOOK9910299197703321Fundamentals of Service Systems2516005UNINA