03943nam 22007695 450 991029855480332120200920102629.03-319-04202-510.1007/978-3-319-04202-2(CKB)2550000001199666(EBL)1698145(OCoLC)880404373(SSID)ssj0001175040(PQKBManifestationID)11977511(PQKBTitleCode)TC0001175040(PQKBWorkID)11116360(PQKB)10800521(MiAaPQ)EBC1698145(DE-He213)978-3-319-04202-2(PPN)176109161(EXLCZ)99255000000119966620140127d2014 u| 0engur|n|---|||||txtccrBusiness Process Maturity A Comparative Study on a Sample of Business Process Maturity Models /by Amy Van Looy1st ed. 2014.Cham :Springer International Publishing :Imprint: Springer,2014.1 online resource (98 p.)SpringerBriefs in Business Process Management,2197-9618Description based upon print version of record.3-319-04201-7 Includes bibliographical references at the end of each chapters.1. Introduction -- 2. Research -- 3.Conclusions.Organisations face many challenges, which induce them to perform better, and thus to establish mature (or excellent) business processes. As they now face globalisation, higher competitiveness, demanding customers, growing IT possibilities, compliancy rules, etc., business process maturity models (BPMMs) have been introduced to help organisations gradually assess and improve their business processes (e.g. CMMI or OMG-BPMM). In fact, there are now so many BPMMs to choose from that organisations risk selecting one that does not fit their needs, or one of substandard quality. This book presents a study that distinguishes process management from process orientation so as to arrive at a common understanding. It also includes a classification study to identify the capability areas and maturity types of 69 existing BPMMs, in order to strengthen the basis of available BPMMs. Lastly it presents a selection study to identify criteria for choosing one BPMM from the broad selection, which produced a free online selection tool, BPMM Smart-Selector.SpringerBriefs in Business Process Management,2197-9618Information technologyBusiness—Data processingEconomic sociologyOperations researchDecision makingMathematical optimizationIT in Businesshttps://scigraph.springernature.com/ontologies/product-market-codes/522000Organizational Studies, Economic Sociologyhttps://scigraph.springernature.com/ontologies/product-market-codes/X22020Operations Research/Decision Theoryhttps://scigraph.springernature.com/ontologies/product-market-codes/521000Continuous Optimizationhttps://scigraph.springernature.com/ontologies/product-market-codes/M26030Information technology.Business—Data processing.Economic sociology.Operations research.Decision making.Mathematical optimization.IT in Business.Organizational Studies, Economic Sociology.Operations Research/Decision Theory.Continuous Optimization.658.4038Van Looy Amyauthttp://id.loc.gov/vocabulary/relators/aut862351MiAaPQMiAaPQMiAaPQBOOK9910298554803321Business Process Maturity2511273UNINA