05013nam 22008535 450 991029854990332120200919230024.03-319-03230-510.1007/978-3-319-03230-6(CKB)3710000000075005(EBL)1593089(SSID)ssj0001086594(PQKBManifestationID)11602200(PQKBTitleCode)TC0001086594(PQKBWorkID)11074797(PQKB)10043613(MiAaPQ)EBC1593089(DE-He213)978-3-319-03230-6(PPN)176107746(EXLCZ)99371000000007500520131207d2014 u| 0engur|n|---|||||txtccrActivating the Tools of Social Media for Innovative Collaboration in the Enterprise /by Ann Majchrzak, Elizabeth Fife, Qingfei Min, Francis Pereira1st ed. 2014.Cham :Springer International Publishing :Imprint: Springer,2014.1 online resource (31 p.)SpringerBriefs in Digital Spaces,2193-5890Description based upon print version of record.3-319-03229-1 Includes bibliographical references.Introduction -- Field Research Methods -- Findings -- Tools for Use of Social Media for Collaborative Innovation -- Contributions -- References.The use of social media tools in the enterprise is expanding rapidly and yet, firms are still unclear about the overall value of this activity and how best to facilitate useful outcomes. The focus of this book is, from a managerial standpoint, the control of information, the extent to which such tools can enhance employee satisfaction and how best to use social media tools to attain specific outcomes including innovative collaboration. As companies turn to IT solutions as substitutes for face-to-face engagements, an understanding of the social dynamics – how employees can best communicate, find and use information and generate motivation through computer-mediated activities is fundamental. Lingering questions relate to the strategic use of these tools; many large companies are using Facebook-like applications due to employee demand, but are not studying outcomes comprehensively or managing processes to create desired outcomes. This book fills this knowledge gap through examining the process and results of a controlled study in two companies, one in the US and the other in China. In each company “wiki challenges” were introduced to employees who were provided guidelines to produce goal-oriented outcomes. The book examine the results in each case and suggest guidelines for firms to achieve “wiki-readiness” to support innovation and co-creation.SpringerBriefs in Digital Spaces,2193-5890Information technologyBusiness—Data processingManagementIndustrial managementUser interfaces (Computer systems)Management information systemsComputer scienceOperations researchDecision makingIT in Businesshttps://scigraph.springernature.com/ontologies/product-market-codes/522000Innovation/Technology Managementhttps://scigraph.springernature.com/ontologies/product-market-codes/518000User Interfaces and Human Computer Interactionhttps://scigraph.springernature.com/ontologies/product-market-codes/I18067Management of Computing and Information Systemshttps://scigraph.springernature.com/ontologies/product-market-codes/I24067Operations Research/Decision Theoryhttps://scigraph.springernature.com/ontologies/product-market-codes/521000Information technology.Business—Data processing.Management.Industrial management.User interfaces (Computer systems).Management information systems.Computer science.Operations research.Decision making.IT in Business.Innovation/Technology Management.User Interfaces and Human Computer Interaction.Management of Computing and Information Systems.Operations Research/Decision Theory.005.437Majchrzak Annauthttp://id.loc.gov/vocabulary/relators/aut89018Fife Elizabethauthttp://id.loc.gov/vocabulary/relators/autMin Qingfeiauthttp://id.loc.gov/vocabulary/relators/autPereira Francisauthttp://id.loc.gov/vocabulary/relators/autBOOK9910298549903321Activating the Tools of Social Media for Innovative Collaboration in the Enterprise2544436UNINA