04172nam 2200625 450 991046569630332120200520144314.01-63157-462-0(CKB)3710000000736606(BEP)4571753(OCoLC)953642291(CaBNVSL)swl00406725(MiAaPQ)EBC4571753(Au-PeEL)EBL4571753(CaPaEBR)ebr11231818(CaONFJC)MIL935190(OCoLC)952663069(EXLCZ)99371000000073660620160715d2016 fy 0engurcnu||||||||rdacontentrdamediardacarrierSustainable service /Adi WolfsonFirst edition.New York, New York (222 East 46th Street, New York, NY 10017) :Business Expert Press,2016.1 online resource (138 pages)Service systems and innovations in business and society collection,2326-26991-63157-461-2 Includes bibliographical references (pages 123-132) and index.1. The "evolution" of service and sustainability -- 2. Sustainability and service -- 3. Evaluating sustainable services -- 4. Physical resource assessment -- 5. Sustainability as a value -- 6. Trends in service science -- 7. From single service to whole service -- 8. What next? -- Index.Service and the service dominant logic driving today's global economy influence every aspect of our lives, in the process, shaping our social and natural environments. This scenario dictates that new ways to provide services must be offered that will enrich service systems and service networks with added values and benefits, ultimately to yield sustainable services. To put sustainability into practice and generate sustainable services will require more than merely implementing efficient physical resource management in the production, delivery, and use of services. First and foremost, sustainable service is that which fulfills customer needs and can be perpetuated for long periods of time without negatively influencing the customer's natural or social environment. In addition, sustainable services should integrate smart use of nonphysical resources with environmentally and socially aware behaviour, and take into account the service's potential short- and long-term effects, on both the local and the global scales. As service systems and networks will undoubtedly become much more complex and specific in the future, they will require better coordination of the various actors, whether human or not, and better synchronization of the value production and delivery processes. These services should comprise three levels: (1) unidirectional value exchange from supplier to consumer, (2) bidirectional value co-creation between provider and customer, and (3) return of values by simultaneous co-generation of direct and indirect values by a provider and a customer to other customers (i.e., 3D services). Finally, the production of 3D services will enable the provision of long-term and indirect values and the co-creation of values with many indirect actors and even with the next generations. Moreover, sustainable services will be based on the generation of environmental, social, and economic values integrated into the provision of sustainability as a value, resembling the provision of ecosystem services.Service systems and innovations in business and society collection.2326-2699Service industriesSustainabilityCustomer servicesElectronic books.Carbon footprintCleanServSmart cityServiceSustainabilityService industries.Sustainability.Customer services.658.8Ṿolfson ʻAdi1971-,917909MiAaPQMiAaPQMiAaPQBOOK9910465696303321Sustainable service2058190UNINA04043 am 2200781 n 450 9910275045403321201712012-11-129411-X10.4000/books.igpde.4410(CKB)4100000003667366(FrMaCLE)OB-igpde-4410(oapen)https://directory.doabooks.org/handle/20.500.12854/52218(PPN)267939965(EXLCZ)99410000000366736620180404j|||||||| ||| 0freuu||||||m||||txtrdacontentcrdamediacrrdacarrierL’économie, l’argent et les hommes Les relations franco-allemandes de 1871 à nos jours /Jean-François Eck, Stefan Martens, Sylvain SchirmannParis Institut de la gestion publique et du développement économique20171 online resource (424 p.) 2-11-097512-1 Les relations économiques et financières franco-allemandes ont leur spécificité qui en fait un champ d’étude à la fois varié et susceptible de maints prolongements. Cet ouvrage rassemble seize communications, également réparties entre les deux pays, dont plusieurs issues de recherches menées à partir de sources inédites. Toutes ont été présentées et discutées lors d’un colloque qui formait lui-même l’aboutissement de trois années durant lesquelles s’est réuni, au rythme de quatre à cinq séances par an, un atelier placé sous le double parrainage du Comité pour l’histoire économique et financière de la France et de l’Institut historique allemand de Paris. Les sujets abordés sont variés : études sectorielles ; monographies d’entreprises ; place des politiques publiques ; importance de certains espaces de confrontation et de coopération, proches ou lointains ; rôle de la construction européenne... Leur mise en perspective devrait apporter des éléments de réponse et fournir des pistes de réflexion à propos de problèmes qui, loin d’être inédits et particuliers à la période présente, forment autant de permanences dans les relations franco-allemandes, quelle que soit l’époque considérée : déséquilibres structurels, poids des facteurs politiques, multiples ambivalences des regards croisés où s’articulent fascination et répulsion, admiration et rejet, modèle et contre-modèle.L’économie, l’argent et les hommes EconomicsHistoryrelations franco-allemandesconstruction européennepolitiques publiquesentreprisesrelations franco-allemandespolitiques publiquesentreprisesconstruction européenneEconomicsHistoryrelations franco-allemandesconstruction européennepolitiques publiquesentreprisesBarth Boris1081588Boldorf Marcel1302363Bonin Hubert139913Brunn Denis1313000Eck Jean-François437628Grygowski Dimitri1313001Joly Hervé1217278Kühl Uwe731451Langlinay Erik1313002Lemmes Fabian1313003Libera Martial1313004Martens Stefan926288Natar-Mihout Mylène1313005Pfeil Ulrich1293481Schirmann Sylvain140834Spoerer Mark139911W. Schäfer Claus1313006Warlouzet Laurent903297Eck Jean-François437628Martens Stefan926288Schirmann Sylvain140834FR-FrMaCLEBOOK9910275045403321L’économie, l’argent et les hommes3031172UNINA