03956nam 2200649Ia 450 991021997910332120200520144314.01-282-94059-797866129405900-8330-5084-2(CKB)2670000000047378(EBL)618731(OCoLC)676695858(SSID)ssj0000411789(PQKBManifestationID)11277808(PQKBTitleCode)TC0000411789(PQKBWorkID)10365998(PQKB)11496961(Au-PeEL)EBL618731(CaPaEBR)ebr10425073(MiAaPQ)EBC618731(EXLCZ)99267000000004737820100525d2010 uy 0enguruz|---auuu|txtrdacontentcrdamediacrrdacarrierAnalyzing the operation of performance-based accountability systems for public services /Frank Camm, Brian M. Stecher1st ed.Santa Monica, CA RAND20101 online resource (58 pages)Technical report (Rand Corporation) ;TR-853Description based upon print version of record.0-8330-5004-4 Includes bibliographical references.Cover; Title Page; Copyright; Preface; Contents; Figures and Table; Summary; Acknowledgments; Abbreviations; CHAPTER ONE: Introduction; CHAPTER TWO: How a Performance-Based Accounting System Changes Service Delivery: An Analytic Overview; The Production Chain; Operating a Service-Delivery Activity Under Traditional Government Administrative Oversight; Creating and Updating a Performance-Based Accountability System; Information from Constituents; Information About How the Service-Delivery Activity of Interest OperatesInformation on the Quantity, Quality, or Cost of Outputs That the Activity DeliversOperating a Performance-Based Accountability System During a Period of Accountability; The Total System; CHAPTER THREE: Empirical Questions to Ask When Studying a Performance-Based Accountability System; How Did the Relevant Service-Delivery Activity Work Before a Performance-Based Accountability System Existed?; Why and How Did the Performance-Based Accountability System Come into Existence?What Does the Internal Design of the Performance-Based Accountability System Look Like? What Is the Basis for This Design?How Well Does the Performance-Based Accountability System Work?; What Can Be Done to Improve Our Understanding of the Performance-Based Accountability System and to Improve Its Performance?; CHAPTER FOUR: Conclusions; APPENDIX: Inventory of Key Elements Relevant to How a Performance-Based Accountability System Works; Glossary of Related Ways to Improve an Organization's Performance; Bibliography; Back CoverThis report describes a framework used to organize available empirical information on one form of performance-based management, a performance-based accountability system (PBAS), which identifies individuals or organizations that must change their behavior to improve an activity's performance, an incentive structure to motivate those changes, and measures tailored to inform the incentive structure.Technical report (Rand Corporation) ;TR-853.Government accountabilityOrganizational effectivenessPerformanceManagementGovernment accountability.Organizational effectiveness.PerformanceManagement.352.6/6Camm Frank A.1949-924077Stecher Brian M879897MiAaPQMiAaPQMiAaPQBOOK9910219979103321Analyzing the operation of performance-based accountability systems for public services4190661UNINA