01268nam 2200445 450 991015495750332120230807220219.01-292-10022-2(CKB)3810000000073145(MiAaPQ)EBC5187018(MiAaPQ)EBC5832210(MiAaPQ)EBC5174530(MiAaPQ)EBC6399754(EXLCZ)99381000000007314520190814d2015 uy 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrier5 star service how to deliver exceptional customer service /Michael HeppellThird edition.Harlow, England :Pearson,[2015]©20151 online resource (xvii, 273 pages)1-292-10020-6 Five star serviceCustomer servicesManagementConsumer satisfactionCustomer servicesManagement.Consumer satisfaction.658.812Heppell Michael1081292MiAaPQMiAaPQMiAaPQBOOK99101549575033215 star service3415410UNINA