03327oam 2200649 450 991015159900332120230803220301.01-292-23369-91-292-03395-9(CKB)2550000001126281(SSID)ssj0001257283(PQKBManifestationID)12541798(PQKBTitleCode)TC0001257283(PQKBWorkID)11276188(PQKB)11126532(MiAaPQ)EBC5175421(MiAaPQ)EBC5832044(MiAaPQ)EBC5428230(MiAaPQ)EBC5248242(MiAaPQ)EBC5175042(MiAaPQ)EBC6399082(Au-PeEL)EBL5248242(CaONFJC)MIL526944(OCoLC)1015874590(EXLCZ)99255000000112628120210429d2014 uy 0engurcnu||||||||txtccrTraining in interpersonal skills TIPS for managing people at work /Stephen Robbins, Phillip HunsakerSixth edition, Pearson new international edition.Harlow, Essex :Pearson,[2014]©20141 online resource (ii, 376 pages)Always learningIncludes index.1-292-02069-5 1-299-95693-9 Cover -- Table of Contents -- 1. Skills: An Introduction -- 2. Self-Awareness: A Point of Departure -- 3. Self-Management: Clarifying Values, Setting Goals, and Planning -- 4. Applying Emotional Intelligence -- 5. Sending Interpersonal Messages -- 6. Listening and Reading Nonverbal Messages -- 7. Providing Feedback -- 8. Communicating Across Cultures -- 9. Setting Goals for Others -- 10. Coaching, Counseling, and Mentoring -- 11. Empowering People Through Delegation -- 12. Politicking -- 13. Applying Leadership Style -- 14. Managing Change -- 15. Facilitating Teamwork -- 16. Valuing Diversity -- 17. Ethical Decision Making -- 18. Creative Problem Solving -- 19. Resolving Conflicts -- 20. Persuading -- 21. Negotiating -- Index.For undergraduate and graduate courses in organizational behavior and human resources. An applied approach to developing and practicing interpersonal skills. By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming, and problem solving. The sixth edition includes several new pedagogical tools-such as self-assessment quizzes, exercises, cases, etc.-and information on the importance and usage of social networking..Always learning.Supervision of employeesStudy and teachingSupervisorsTraining ofSupervision of employeesStudy and teaching.SupervisorsTraining of.658.302Robbins Stephen P.1943-107507Hunsaker Phillip L.MiAaPQMiAaPQUtOrBLWBOOK9910151599003321Training in interpersonal skills2795076UNINA