02553oam 2200505 450 991015024230332120230803220813.00-273-77844-7(CKB)2550000001184829(MiAaPQ)EBC5174115(MiAaPQ)EBC5832283(MiAaPQ)EBC5176057(MiAaPQ)EBC5138540(MiAaPQ)EBC6399014(Au-PeEL)EBL5138540(CaONFJC)MIL564207(OCoLC)1015872357(EXLCZ)99255000000118482920210427d2014 uy 0engurcnu||||||||rdacontentrdamediardacarrierHow to influence and persuad /Jo OwenSecond edition.Harlow, England :Pearson,[2014]©20141 online resource (246 pages)Includes index.0-13-355382-5 1-306-32956-6 Cover -- How to Influence and Persuade -- Contents -- Influence and persuade: the skills index -- Introduction -- Part 1 The ten pillars of influence -- Whispers of influence: the persuasive conversation -- Active listening: two ears and one mouth -- Earning the currency of influence: trust -- Act the part -- Win-win-win -- Give to take -- Play the right tune -- The spider's web: building incremental commitment -- Build your platform -- Turning dreams into reality -- Part 2 Influence in practice -- Moments of truth -- The myths and reality of influence -- Index.Everyone operating in business needs to understand how they should be using both influence and persuasion to make an impact, deliver outstanding results and really get ahead.   This brand new edition of How to Influence, is structured into three easy-to-access sections that will show you how to create willing allies across your organisation, turn potential crises into career defining opportunities, turn disagreement into consent, win key battles without fighting, push your agenda forward with authority, achieve more and stay in control.   Author Jo Owen is highly regarded as a world-leading expert in business practise and skills.Communication in managementCommunication in management.658.45Owen Jo918045MiAaPQMiAaPQUtOrBLWBOOK9910150242303321How to influence and persuad3412575UNINA