01000nac# 22002051i 450 UON0043484820231205104923.71920140121a2008 |0itac50 baIT|||| |||||b||||||||||MimesisVoltiCollana diretta da Damiano Cantone e Luca TaddioMilanoMimesis001UON004338102001 Cyberdemocraziasaggio di filosofia politicaPierre Lévya cura di Giuseppe Bianco210 MilanoMimesis2008 - 211 p.ill. ; 21 cm.001UON004622552001 Giustizia poeticaimmaginazione letteraria e vita civileMartha C. Nussbauma cura di Edoardo Greblo210 MilanoUdineMimesis2012215 188 p.21 cm.74001UON004989672001 Avvenire e dolore trascendentaleCatherine Malabou210 MilanoUdineMimesis2019215 109 p.1 ritratto21 cm.115ITSOL20240220RICAUON00434848Mimesis61927UNIOR11230nam 22005413 450 991015021280332120230803021749.00-273-78751-9(CKB)2550000001120342(MiAaPQ)EBC5138665(Au-PeEL)EBL5138665(CaONFJC)MIL523724(OCoLC)1024249046(Exl-AI)5138665(EXLCZ)99255000000112034220210901d2013 uy 0engurcnu||||||||txtrdacontentcrdamediacrrdacarrierManagement, Global Edition12th ed. :Pearson Education UK,2013.©2014.1 online resource (723 pages)0-273-78702-0 1-299-92473-5 Cover -- Contents -- Preface -- Part 1 The World of Management -- Chapter 1 Foundations of Management and Organizations -- Why Are Managers Important? -- Who Are Managers and Where Do They Work? -- Who Is a Manager? -- Where Do Managers Work? -- What Do Managers Do? -- Management Functions -- Mintzberg's Managerial Roles and a Contemporary Model of Managing -- Management Skills -- How Is the Manager's Job Changing? -- Importance of Customers to the Manager's Job -- Importance of Social Media to the Manager's Job -- Importance of Innovation to the Manager's Job -- Importance of Sustainability to the Manager's Job -- Why Study Management? -- The Universality of Management -- The Reality of Work -- Rewards and Challenges of Being a Manager -- Boxed Features -- DATAPOINTS -- SPOTLIGHT: Manager at Work -- Future Vision: The Working World in 2025 -- Let's Get REAL -- Leader Who Made a Difference -- Let's Get REAL -- Chapter Summary by Learning Outcomes -- Review and Discussion Questions -- Preparing for: My Career -- Case Application 1: Building a Better Boss -- Case Application 2: Saving the World -- Looking Back: The History of Management Module -- Early Management -- Classical Approach -- Behavioral Approach -- Quantitative Approach -- Contemporary Approaches -- Chapter 2 Constraints and Challenges for the Global Manager -- The Manager: Omnipotent or Symbolic? -- The Omnipotent View -- The Symbolic View -- The External Environment: Constraints and Challenges -- The Economic Environment -- The Demographic Environment -- How the External Environment Affects Managers -- Organizational Culture: Constraints and Challenges -- What Is Organizational Culture? -- Strong Cultures -- Where Culture Comes From and How It Continues -- How Employees Learn Culture -- How Culture Affects Managers -- Current Issues in Organizational Culture.Creating an Innovative Culture -- Creating a Customer-Responsive Culture -- Spirituality and Organizational Culture -- Boxed Features -- SPOTLIGHT: Manager at Work -- Future Vision: More Diverse Than Ever -- Let's Get REAL -- Leader Who Made a Difference -- Let's Get REAL -- DATAPOINTS -- Chapter Summary by Learning Outcomes -- Review and Discussion Questions -- Preparing for: My Career -- Case Application 1: Going to Extremes -- Case Application 2: Not Sold Out -- Part 1 Management Practice -- A Manager's Dilemma -- Global Sense -- Continuing Case: Starbucks -- Part 2 Managing in the Twenty-First Century -- Chapter 3 Global Management -- Who Owns What? -- What's Your Global Perspective? -- Understanding the Global Environment -- Regional Trading Alliances -- Global Trade Mechanisms -- Doing Business Globally -- Different Types of International Organizations -- How Organizations Go International -- Managing in a Global Environment -- The Political/Legal Environment -- The Economic Environment -- The Cultural Environment -- Global Management in Today's World -- Challenges of Managing a Global Workforce -- Boxed Features -- SPOTLIGHT: Manager at Work -- Leader Who Made a Difference -- DATAPOINTS -- Let's Get REAL -- Chapter Summary by Learning Outcomes -- Review and Discussion Questions -- Preparing for: My Career -- Case Application 1: Dirty Little Secret -- Case Application 2: HSBC's Farewell to Japanese Retail Banking -- Chapter 4 The Diverse Workforce -- Diversity 101 -- What Is Workplace Diversity? -- Why Is Managing Workforce Diversity So Important? -- The Changing Workplace -- Characteristics of the U.S. Population -- What About Global Workforce Changes? -- Types of Workplace Diversity -- Age -- Gender -- Race and Ethnicity -- Disability/Abilities -- Religion -- GLBT: Sexual Orientation and Gender Identity -- Other Types of Diversity.Challenges in Managing Diversity -- Personal Bias -- Glass Ceiling -- Workplace Diversity Initiatives -- The Legal Aspect of Workplace Diversity -- Top Management Commitment to Diversity -- Mentoring -- Diversity Skills Training -- Employee Resource Groups -- Boxed Features -- SPOTLIGHT: Manager at Work -- Let's Get REAL -- Let's Get REAL -- DATAPOINTS -- Leader Who Made a Difference -- Chapter Summary by Learning Outcomes -- Review and Discussion Questions -- Preparing for: My Career -- Case Application 1: From Top to Bottom -- Case Application 2: Women in Management at Deutsche Telekom -- Chapter 5 Social Responsibility and Ethics -- What Is Social Responsibility? -- From Obligations to Responsiveness to Responsibility -- Should Organizations Be Socially Involved? -- Green Management and Sustainability -- How Organizations Go Green -- Evaluating Green Management Actions -- Managers and Ethical Behavior -- Factors That Determine Ethical and Unethical Behavior -- Ethics in an International Context -- Encouraging Ethical Behavior -- Employee Selection -- Codes of Ethics and Decision Rules -- Leadership -- Job Goals and Performance Appraisal -- Ethics Training -- Independent Social Audits -- Protective Mechanisms -- Social Responsibility and Ethics Issues in Today's World -- Managing Ethical Lapses and Social Irresponsibility -- Social Entrepreneurship -- Businesses Promoting Positive Social Change -- Boxed Features -- SPOTLIGHT: Manager at Work -- Leader Who Made a Difference -- Let's Get REAL -- DATAPOINTS -- Let's Get REAL -- Chapter Summary by Learning Outcomes -- Review and Discussion Questions -- Preparing for: My Career -- Case Application 1: A Novel Wellness Culture -- Case Application 2: Lessons from BAE - Saudi False Accounting Probe -- Part 2 Management Practice -- A Manager's Dilemma -- Global Sense -- Continuing Case: Starbucks.Part 3 Making Decisions and Managing Change -- Chapter 6 Decision Making -- The Decision-Making Process -- Step 1: Identify a Problem -- Step 2: Identify Decision Criteria -- Step 3: Allocate Weights to the Criteria -- Step 4: Develop Alternatives -- Step 5: Analyze Alternatives -- Step 6: Select an Alternative -- Step 7: Implement the Alternative -- Step 8: Evaluate Decision Effectiveness -- Managers Making Decisions -- Making Decisions: Rationality -- Making Decisions: Bounded Rationality -- Making Decisions: The Role of Intuition -- Making Decisions: The Role of Evidence-Based Management -- Types of Decisions and Decision-Making Conditions -- Types of Decisions -- Decision-Making Conditions -- Decision-Making Styles -- Linear-Nonlinear Thinking Style Profile -- Decision-Making Biases and Errors -- Overview of Managerial Decision Making -- Effective Decision Making in Today's World -- Guidelines for Effective Decision Making -- Design Thinking and Decision Making -- Boxed Features -- SPOTLIGHT: Manager at Work -- Let's Get REAL -- Future Vision: Man or Machine? -- Leader Who Made a Difference -- DATAPOINTS -- Chapter Summary by Learning Outcomes -- Review and Discussion Questions -- Preparing for: My Career -- Case Application 1: The Business of Baseball -- Case Application 2: Underwater Chaos -- Chapter 7 Change and Innovation -- The Change Process -- Two Views of the Change Process -- Types of Organizational Change -- What Is Organizational Change? -- Types of Change -- Managing Resistance to Change -- Why Do People Resist Change? -- Techniques for Reducing Resistance to Change -- Contemporary Issues in Managing Change -- Changing Organizational Culture -- Employee Stress -- Making Change Happen Successfully -- Stimulating Innovation -- Creativity Versus Innovation -- Stimulating and Nurturing Innovation -- Structural Variables.Innovation and Design Thinking -- Boxed Features -- SPOTLIGHT: Manager at Work -- Future Vision: Life-Long Learning -- Let's Get REAL -- DATAPOINTS -- Let's Get REAL -- Leader Who Made a Difference -- Chapter Summary by Learning Outcomes -- Review and Discussion Questions -- Preparing for: My Career -- Case Application 1: A.S. Watson Group -- Case Application 2: Workplace Stress Can Kill -- Part 3 Management Practice -- A Manager's Dilemma -- Global Sense -- Continuing Case: Starbucks -- Part 4 Planning and Control -- Chapter 8 Foundations of Planning -- The What and Why of Planning -- What Is Planning? -- Why Do Managers Plan? -- Planning and Performance -- Goals and Plans -- Types of Goals -- Types of Plans -- Setting Goals and Developing Plans -- Approaches to Setting Goals -- Developing Plans -- Approaches to Planning -- Contemporary Issues in Planning -- How Can Managers Plan Effectively in Dynamic Environments? -- How Can Managers Use Environmental Scanning? -- Boxed Features -- SPOTLIGHT: Manager at Work -- Let's Get REAL -- Leader Who Made a Difference -- Let's Get REAL -- DATAPOINTS -- Chapter Summary by Learning Outcomes -- Review and Discussion Questions -- Preparing for: My Career -- Case Application 1: Funny Name-Not-So-Funny Effect -- Case Application 2: Shifting Direction -- Chapter 9 Managing Strategy -- Strategic Management -- What Is Strategic Management? -- Why Is Strategic Management Important? -- The Strategic Management Process -- Step 1: Identifying the Organization's Current Mission, Goals, and Strategies -- Step 2: Doing an External Analysis -- Step 3: Doing an Internal Analysis -- Step 4: Formulating Strategies -- Step 5: Implementing Strategies -- Step 6: Evaluating Results -- Corporate Strategies -- What Is Corporate Strategy? -- What Are the Types of Corporate Strategy? -- How Are Corporate Strategies Managed?.Competitive Strategies.For Principles of Management courses. This Global Edition has been edited to include enhancements making it more relevant to students outside the United States REAL Managers, REAL Experiences: Bring management theories to life! This bestselling principles text vividly illustrates management theories by incorporating the perspectives of real-life managers. Throughout this text, students will see and experience management in action, helping them understand how the concepts they're reading about work in today's business world.ManagementGenerated by AILeadershipGenerated by AIManagementLeadershipRobbins Stephen P107507Coulter Mary594259MiAaPQMiAaPQMiAaPQBOOK9910150212803321Management, Global Edition3416491UNINA