01933nam 2200529 450 991014917220332120230617002850.01-84621-065-8(CKB)2550000000096328(EBL)1620949(SSID)ssj0001340660(PQKBManifestationID)11784101(PQKBTitleCode)TC0001340660(PQKBWorkID)11380841(PQKB)11429258(MiAaPQ)EBC1620949(MiAaPQ)EBC7401231(Au-PeEL)EBL7401231(EXLCZ)99255000000009632820140107d2004 uy 0engurcnu||||||||txtccrAssertiveness /Lynda ByronCork, Ireland :NuBooks,2004.©20041 online resource (28 p.)IMI Handbook of ManagementDescription based upon print version of record.1-84621-012-7 Includes bibliographical references.KEY LEARNING OBJECTIVES; WHY BE ASSERTIVE?; SAYING "NO"; DEALING WITH A BULLY; SUMMARY; REFERENCES & FURTHER READING; APPENDIX 1: A COMPARISON OF PASSIVE, AGGRESSIVE & ASSERTIVE BEHAVIOURS; ABOUT THE AUTHOR; ABOUT THE EDITORS; ABOUT OAK TREE PRESSAssertiveness is not what you are, but what you do. It's about behaviours. It's also about rights - not about always demanding your rights but being aware of them and getting what you're entitled to without upsetting others - a difficult balance.IMI Handbook of ManagementAssertiveness (Psychology)Assertiveness (Psychology)158.2Byron Lynda1361577MiAaPQMiAaPQMiAaPQBOOK9910149172203321Assertiveness3380165UNINA