03305nam 2200601Ia 450 991014373520332120230721025947.01-118-04517-31-119-19718-X1-280-97458-397866109745800-470-19880-X(CKB)1000000000356225(EBL)315192(OCoLC)744987795(SSID)ssj0000309410(PQKBManifestationID)11214116(PQKBTitleCode)TC0000309410(PQKBWorkID)10282650(PQKB)11242577(MiAaPQ)EBC315192(Au-PeEL)EBL315192(CaPaEBR)ebr10295960(CaONFJC)MIL97458(OCoLC)780889169(EXLCZ)99100000000035622520070430d2008 uy 0engurcn|||||||||txtccrShared services[electronic resource] a manager's journey /Daniel C. Melchior, JrHoboken, N.J. Wileyc20081 online resource (257 p.)Includes index.0-470-14663-X Shared Services: A Manager's Journey; CONTENTS; FOREWORD; PREFACE; ACKNOWLEDGMENTS; CHAPTER 1: BROWN FIELDS, GREEN FIELDS, AND HAZEL FIELDS; CHAPTER 2: FINALLY; CHAPTER 3: YOU ARE ONLY AS GOOD AS THOSE YOU ARE SURROUNDED BY; CHAPTER 4: DECISION TIME; CHAPTER 5: THE JOURNEY BEGINS; CHAPTER 6: THE JOURNEY CONTINUES; CHAPTER 7: MISSION ACCOMPLISHED; CHAPTER 8: LOCATION, LOCATION, LOCATION; CHAPTER 9: A TOUGH CONVERSATION; CHAPTER 10: EL PASO GOES LIVE; CHAPTER 11: TEAMWORK; CHAPTER 12: END-TO-END PROCESS; CHAPTER 13: PROCESS STEERING TEAMS; CHAPTER 14: PREPARATIONCHAPTER 15: DINNER AND A MEETING CHAPTER 16: MEASURE, MEASURE, MEASURE; CHAPTER 17: BONUS TIME; CHAPTER 18: PAY UP; CHAPTER 19: ALLOCATION TIME; CHAPTER 20: ALLOCATION DETAILS; CHAPTER 21: PERCEPTION IS REALITY; CHAPTER 22: THE DEVIL IS IN THE DETAILS; CHAPTER 23: THE NEXT STEPS; CHAPTER 24: SMOOTH RUNNING; CHAPTER 25: THE MEETING CONTINUES; CHAPTER 26: BEST-LAID PLANS; CHAPTER 27: TIME FOR A CHANGE; CHAPTER 28: OPPORTUNITY; CHAPTER 29: GROWTH; CHAPTER 30: HELLO AND GOOD-BYE; CHAPTER 31: THE CONFERENCE; CHAPTER 32: THANKSGIVING; INDEXPraise for Shared Services A Manager's Journey""In Shared Services: A Manager's Journey, Dan presents the real business cultural challenges along with human factors when taking on such a change in a company's processes. A must-read for any executive, manager, or team member who is considering, decided to, or is already in the process of converting a company from a decentralized organization to a shared services environment.""-Katherine M. Ericsson Vice President of Membership, Project Management Institute of South Florida and director of a project management office, in a sharedShared services (Management)ManagementShared services (Management)Management.658.4/02Melchior Daniel C.1966-857291MiAaPQMiAaPQMiAaPQBOOK9910143735203321Shared services1914232UNINA