01302nam 2200373 450 991014186170332120230803194735.01-4799-3134-9(CKB)2560000000337401(WaSeSS)IndRDA00119783(EXLCZ)99256000000033740120200309d2014 uy 0engur|||||||||||txtrdacontentcrdamediacrrdacarrier11th International Conference on Service Systems and Service Management 25-27 June 2014, Beijing, China /sponsored by Beijing Jiaotong UniversityPiscataway, New Jersey :Institute of Electrical and Electronics Engineers,2014.1 online resource (226 pages)1-4799-3135-7 1-4799-3133-0 Service industriesManagementCongressesComputer networksManagementCongressesService industriesManagementComputer networksManagement004.6Beijing Jiaotong University,WaSeSSWaSeSSPROCEEDING991014186170332111th International Conference on Service Systems and Service Management2500354UNINA