03569nam 2200661Ia 450 991014104350332120200520144314.01-118-98378-51-283-02600-797866130260021-118-00140-01-118-00138-9(CKB)2670000000067241(EBL)699451(OCoLC)708036646(SSID)ssj0000467872(PQKBManifestationID)11973245(PQKBTitleCode)TC0000467872(PQKBWorkID)10496756(PQKB)11596925(Au-PeEL)EBL699451(CaPaEBR)ebr10446656(CaONFJC)MIL302600(CaSebORM)9780470881293(MiAaPQ)EBC699451(PPN)184446953(EXLCZ)99267000000006724120101207d2011 uy 0engurcn|||||||||txtccrThe complete guide to knowledge management[electronic resource] a strategic plan to leverage your company's intellectual capital /Edna Pasher and Tuvya Ronen1st editionHoboken, NJ Wiley20111 online resource (226 p.)Includes index.0-470-88129-1 Includes bibliographical references and index.The Complete Guide to Knowledge Management: A Strategic Plan to Leverage Your Company's Intellectual Capital; Contents; Acknowledgments; Preface: Getting Started on Your Knowledge Management Journey; CHAPTER 1: The Motivation toward Knowledge Management: Combining the Tactical with the Strategic; CHAPTER 2: Making the Business Case for Managing Intellectual Capital; CHAPTER 3: The Importance of Strategy in Knowledge Management; CHAPTER 4: The Role of Culture in a Successful Knowledge-Creating and Knowledge-Sharing OrganizationCHAPTER 5: The Human Focus: Understanding and Managing Knowledge Workers CHAPTER 6: Managing Interactions for Knowledge Creation and Sharing; CHAPTER 7: Capturing and Reusing Existing Knowledge; CHAPTER 8: The Customer Focus: Harnessing Customer Knowledge through Meaningful Interactions; CHAPTER 9: Measuring and Managing the Performance of Proper Knowledge Work; CHAPTER 10: Innovating for a New Beginning; CONCLUSION: Implementing Knowledge Management A Step-by-Step Process; APPENDIX: Defining Key Terms; Notes; IndexA straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure measurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies IncludesKnowledge managementIntellectual capitalManagementKnowledge management.Intellectual capitalManagement.658.4/038BUS098000bisacshPasher Edna914319Ronen Tuvya914320MiAaPQMiAaPQMiAaPQBOOK9910141043503321The complete guide to knowledge management2048464UNINA