05559nam 2200709Ia 450 991013978360332120210209180512.00-470-53013-81-282-29118-197866122911801-118-25789-80-470-53011-1(CKB)1000000000789295(EBL)456116(OCoLC)441966646(SSID)ssj0000128861(PQKBManifestationID)11143205(PQKBTitleCode)TC0000128861(PQKBWorkID)10070718(PQKB)10738165(MiAaPQ)EBC456116(MiAaPQ)EBC4025410(Au-PeEL)EBL4025410(CaPaEBR)ebr11103428(CaONFJC)MIL229118(EXLCZ)99100000000078929520090810d2009 uy 0engur|n|---|||||txtccrThe connectors[electronic resource] how the world's most successful businesspeople build relationships and win clients for life /Maribeth Kuzmeski1st ed.Hoboken, N.J. Wileyc20091 online resource (275 p.)Description based upon print version of record.1-118-15628-5 0-470-48818-2 Includes bibliographical references and index.""The Connectors: How the World's Most Successful Businesspeople Build Relationships and Win Clients for Life""; ""CONTENTS""; ""INTRODUCTION""; ""PART I: Winning Business with Relationships""; ""CHAPTER 1: The Common Denominator of Greatness and Success""; ""Secrets of Greatness""; ""A Different View""; ""An Underlying Thread""; ""Where Greatness Lies""; ""The Preacher and the Pitcher""; ""A Business Philosophy Called PSP""; ""Champion of the ��Little People��""; ""A Tale of Two Airlines""; ""Our Brother�s�and Sister�s�Keeper!""; ""The Other Side of the Coin""""The Fine Print""""In Other Words""; ""CHAPTER 2: You Can Be a Connector Even If You�re Not a Natural People Person""; ""The Connector Plan: Where Do I Start?""; ""Your Intelligence Is Important""; ""Breaking the Myth of the IQ Test as a Success Measure""; ""We Are Sophisticated Beings and We Were Born to Connect""; ""Social Intelligence and the Impact in Politics""; ""What Is It about Being Socially Intelligent That Gets People to Act, Buy, and Follow?""; ""Is Social Intelligence a Learnable Skill?""; ""CHAPTER 3: The Connector IQ Assessment""; ""The Connector IQ (C-IQ) Assessment""""Connector IQ Types""""Improving Your Connector IQ: Awareness Is the First Step""; ""Other Helpful Assessments Available""; ""Understanding the Personality and Style of Others""; ""CHAPTER 4: The Red Zone Connectors Formula""; ""Connecting More Effectively Using The 5 Red Zone Connector Traits""; ""What Skills Do I Need to Work on?""; ""Playing in the Red Zone""; ""PART II: How Do They Do It? The 5 Traits of Connectors""; ""CHAPTER 5: Develop a True ��What�s in It for Them�� Mentality""; ""Bringing People with You by Making It about Them""""How Do You Make Something That�s about You about Others?""""Our Love of the Underdog""; ""Connecting Is Not for Lone Rangers""; ""What Really Counts""; ""Seriously, Do I Matter to YOU?""; ""Strategies for Making It All about Others� and Becoming Likeable at the Same Time""; ""Everyday Greatness""; ""Business Alliances�It is All about the Other Person""; ""Downloadable Form 5.1: ��The What�s in It for Them FACTOR""""; ""In Other Words""; ""CHAPTER 6: Listen! Curiously Listen""; ""Curiously Listening""; ""Good Listening Skills Bring Success in Business""""Can Listening Save You from Getting Sued?""""The Effects of Curious Listening Can Be Dramatic!""; ""The Lost Art""; ""What Does It Mean to Really Listen?""; ""There�s Something about the Way That a Curious Listener Makes Us Feel""; ""Listening for the Remarkable""; ""Lee Iacocca Says Listening Curiously is #1 Trait of Leaders""; ""Thinking Fast�But Not Talking Too Quickly""; ""Good Listeners Listen with Their Faces""; ""Can You Top This?""; ""I�m Listening to You""; ""Seven Simple Yet Powerful Listening Tips""; ""Time Spent Listening""; ""A Nation of Non-Listeners""""An Acquired Skill""Learn the relationship-building secrets that lead to lifelongclients, repeat customers, and endless referrals In today's commoditized marketplace, no matter what product orservice you sell, there's probably someone somewhere able to offerit cheaper, faster, and maybe even better. So how do youdifferentiate yourself from your competitors? The Connectorsshows that the only thing that truly sets you apart is the qualityof your relationships with your clients and customers. Everyone knows that relationships are important in business. Yetmost people would admit that their relationships could bebeRelationship marketingBusiness communicationElectronic books.Relationship marketing.Business communication.650.13658.812Kuzmeski Maribeth888973MiAaPQMiAaPQMiAaPQBOOK9910139783603321The connectors1985741UNINA