01097nam 2200361 450 991013827100332120221014204035.0953-51-5110-X(CKB)3230000000075411(NjHacI)993230000000075411(EXLCZ)99323000000007541120221014d2012 uy 0engur|||||||||||txtrdacontentcrdamediacrrdacarrierAdvances in customer relationship management /Daniel Catalan-Matamoros, editor[Place of publication not identified] :InTech,[2012]©20121 online resource (156 pages) illustrations953-51-0516-7 Includes bibliographical references.Customer servicesCustomer services.658.812Catalan-Matamoros DanielNjHacINjHaclBOOK9910138271003321Advances in Customer Relationship Management2244236UNINA