00951nam0-2200325---450-99000833832040332120060605122750.088-207-3932-1000833832FED01000833832(Aleph)000833832FED0100083383220060605d2005----km-y0itay50------baitaIT--------001yyCustomer relationship managementla nuova sfida del settore assicurativo:il caso PramericaAntonio CovielloNapoliLiquoric2005VIII, 168 p.24 cmDomini. Quaderni di D.E.Co.3Assicurazioni Marketing368.006Coviello,Antonio144935ITUNINARICAUNIMARCBK990008338320403321COV368.006A17404DECBCDECBCCustomer relationship management41864UNINA