00766cam0-22002771i-450-99000625496040332119980601000625496FED01000625496(Aleph)000625496FED0100062549619980601d1995----km-y0itay50------baengy-------001yyQuality in Public ServicesManagers' ChoicesLucy GasterBuckinghamOpen University Press1995IX, 149 p.24 cm363.06820itaGaster,Lucy236560ITUNINARICAUNIMARCBK990006254960403321VI G 25129927*FGBCFGBCQuality in Public Services637934UNINA