01009nam0-22003251i-450-99000393671040332188-453-1106-6000393671FED01000393671(Aleph)000393671FED0100039367120030107d2002----km-y0itay50------baitaCustomer relationship managementapprocci e metodologieAndrea Farinet, Eleonora Plonchercontributi di Ernesto Ciorra.... [et al.]MilanoEtas libric2002xv, 255 p.23 cmMarketing e venditeInformatica applicata alla statisticaIntelligenza artificiale006.3Farinet,Andrea107450Ploncher,Eleonora382908Ciorra,ErnestoITUNINARICAUNIMARCBK990003936710403321VII-C-1619220MASMASCustomer relationship management68212UNINA