00894nam2-22003131i-450 99000374100040332120230728114712.00-87584-651-3000374100FED01000374100(Aleph)000374100FED0120010320d1996----km-y0itay50------baengUS<<The >>balanced scorecardtranslating strategy into actionRobert S.Kaplan, David P.nortonBostonHarvard Business School Press1996XI, 322 p.24 cm658.4/012Kaplan,Robert S.115348Norton,David P.141836ITUNINARICAUNIMARCBK990003741000403321C2-P50-32-RA7231ECAXVII-A-679107MASECAMASBalanced scorecard23024UNINA