00977cam0-22003371i-450-99000284926040332120161014091622.088-8008-022-9000284926FED01000284926(Aleph)000284926FED0100028492620030910d1994----km-y0itay50------baitaengITy-------001yyManagement e marketing dei serviziChristian Grönroosprefazione di Sergio CapranicoTorinoISEDI1994XXI, 298 p.24 cm2001Service management and marketing13590ServiziManagementMarketing di servizi658.8Grönroos,Christian373951ITUNINARICAUNIMARCBK9900028492604033210-4-475-TI4465 DEAECAECAService management and marketing13590UNINA