00823nam0-22002651i-450-990002653360403321000265336FED01000265336(Aleph)000265336FED0100026533620000920d1982----km-y0itay50------baENG<<The >>impact of new technologypeople and org anizations in service industriesdi Wickma n Skinner -Kishore ChacrabortyNew YorkPergamon Press198274 p 27 cmWork in AmericaInstitute studies in productivity19Skinner,Wickham108530ITUNINARICAUNIMARCBK9900026533604033210-3-53-TI6093ECAECAImpact of new technology430707UNINAING01