00846nam0-22002771i-450-99000264965040332120060719162213.0000264965FED01000264965(Aleph)000264965FED0100026496520030910d1978----km-y0itay50------baengManagement of service operations.Text,casesand readingsby Sasser,Olsen and WyckoffBostonAllyn and Bacon1978734 p.cm 22Sasser,William Earl108399Olsen,Richard Paul294743Wyckoff,D. Daryl294744ITUNINARICAUNIMARCBK9900026496504033211-0-198-TI5644ECAECAManagement of service operations.Text,casesand readings430922UNINA