00687nam0-22002531i-450 99000264218040332120230727095542.0000264218FED01000264218(Aleph)000264218FED0100026421820000920d1986----km-y0itay50------baengUSManaging in the service economyby Heshett tBostonHarvard Business School1986Heskett,James L.107393ITUNINARICAUNIMARCBK99000264218040332118-7-13-RA39ECAECAManaging in the service economy432093UNINA