00687nam0-22002531i-450-990002632370403321000263237FED01000263237(Aleph)000263237FED0100026323720000920d1989----km-y0itay50------baENG<<The >>complete guide to customer servicedi Linda LashNew YorkChichester1989Lash,Linda M.107562ITUNINARICAUNIMARCBK9900026323704033214-6-256-TI1505(DEA)ECAECAComplete guide to customer service13859UNINAING01