00864nam0-22003251i-450-990000528660403321200010100-07-014512-1000052866FED01000052866(Aleph)000052866FED0100005286620001010d--------km-y0itay50------baitay-------001yyQuality is freethe art of making quality certainPhilip B. Crosby.1° edzNew YorkMcGraw-Hill1979.X,309 p.24 cmQUALITA' TOTALE658.5'6Crosby,Philip B.28526ITUNINARICAUNIMARCBK99000052866040332110 D II 644DIEL 2828DINELDINELQuality is free328657UNINAING01