01385cam0-22003971i-450-99000052298040332120050524152820.088-464-0220-0000052298FED01000052298(Aleph)000052298FED0100005229820020821d1997----km-y0itay50------baitaengITy-------001yyLavoro d'ufficio e attività di serviziocome migliorare qualità, costi e tempiil Noac, la catena fornitore interno-cliente internoKeki R. BhoteMilanoFrancoAngeli1997134 p.22 cmFormazione permanenteSez. 1Problemi d'oggi1762001Next operation as customer (NOAC),how to improve quality, cost and cycle time in service operations44138Gestione d'ufficioAziendeServiziOrganizzazioneClientelaAssistenza651.3658.402Bhote,Keki R.27993ITUNINARICAUNIMARCBK990000522980403321COLLEZ. 310 (176)30995FSPBC10 ECON 113DIS 3940DINELDINELFSPBCNext operation as customer (NOAC),how to improve quality, cost and cycle time in service operations44138UNINA