01791nas0 22003133i 450 UFI003500820231121125903.00141-778920121219a19799999||||0itac50 baenggba|u||||||||z01i xxxe z01nFeminist reviewN. 1 (1979)-LondonFeminist review1979-24 cmQuadrimestrale.DonnaPeriodiciFIRRMLC208080I305.40521ITIT-0120121219IT-FR0017 Biblioteca umanistica Giorgio ApreaFR0017 UFI0035008Biblioteca umanistica Giorgio ApreaN. 75 (2003) 52PER.STR. 17 52DUP0009035465 VPB RS (2000)C 2019120620191206N. 75 (2003) 52PER.STR. 17 52DUP0009035475 VPB RS (2001)C 2019120620191206N. 75 (2003) 52PER.STR. 17 52DUP0009035485 VPB RS (2002)C 2019120620191206N. 75 (2003) 52PER.STR. 17 52DUP0009035495 VPB RS (2003)C 2019120620191206N. 75 (2003) 52PER.STR. 17 52FSS0000045225 VPB RS (1995)C 2019120620191206N. 75 (2003) 52PER.STR. 17 52FSS0000048815 VPB RS (1996)C 2019120620191206N. 75 (2003) 52PER.STR. 17 52FSS0000056655 VPB RS (1997)C 2019120620191206N. 75 (2003) 52PER.STR. 17 52FSS0000064715 VPB RS (1998)C 2019120620191206N. 75 (2003) 52PER.STR. 17 52FSS0000067445 VPB RS (1999)C 2019120620191206 52Feminist review977119UNICAS03713nam 2200601Ia 450 991096861430332120250425222801.097804702762280470276223(CKB)1000000000403444(EBL)331526(OCoLC)608622421(SSID)ssj0000256821(PQKBManifestationID)11193782(PQKBTitleCode)TC0000256821(PQKBWorkID)10225781(PQKB)10030093(MiAaPQ)EBC331526(EXLCZ)99100000000040344420070905d2008 uy 0engur|n|---|||||txtccrTelephone sales for dummies /by Dirk ZellerHoboken, NJ Wileyc20081 online resource (290 p.)--For dummiesIncludes index.9780470168363 0470168366 Telephone Sales For Dummies; About the Author; Dedication; Author's Acknowledgments; Contents at a Glance; Table of Contents; Introduction; About This Book; Conventions Used in This Book; What You're Not to Read; Foolish Assumptions; How This Book Is Organized; Icons Used in This Book; Where to Go from Here; Part I: Picking Up on Telephone Sales; Chapter 1: Calling All Sales Professionals!; Chapter 2: Thriving as a Telephone-Sales Pro; Chapter 3: Brave New World: The Laws of Telesales Land; Part II: Laying the Groundwork for Telephone-Sales SuccessChapter 4: Doing Your Homework for A-Plus CallsChapter 5: Prospecting Your Way to Success; Chapter 6: Conquering Sales Call Aversion; Chapter 7: Investing Your Time Wisely; Part III: You Make the Call!; Chapter 8: Getting Past the Gatekeeper; Chapter 9: Opening Your Sales Call with Ease; Chapter 10: Getting Out of the Answers and Into the Questions; Chapter 11: Mastering the Art of Listening and Silence; Chapter 12: Executing Powerful Presentations; Part IV: Going for the Close; Chapter 13: Overcoming Objections; Chapter 14: Orchestrating a Successful CloseChapter 15: Moving Forward When You Don't Land the SalePart V: Increasing Your Sales; Chapter 16: Exploding Your Earnings through Behavioral Selling; Chapter 17: Selling the Way Your Customer Wants to Buy; Chapter 18: Staying Motivated to Succeed; Part VI: The Part of Tens; Chapter 19: Ten (Or So) Ways to Sound Like a Pro on the Phone; Chapter 20: Ten Phrases to Banish from Your Vocabulary; Chapter 21: Ten (Or So) Actions That Promote Phone-Sales Success; IndexNearly 100 million Americans (one out of three) purchase goods and services over the phone each year. Telephone Sales For Dummies shows both new and seasoned sales reps, from realtors, insurance agents to telemarketers, how to create pre-call plans and effectively prospect via the phone. Packed with techniques, scripts, and dialogues, this hands-on, interactive guide assists readers with making cold calls, warm calls, and referral calls, helping them plan and execute openings to create interesting dialogue; ask key questions; develop persuasive presentation techniques; work within the N--For dummies.Telephone sellingTelemarketingSales personnelTraining ofTelephone selling.Telemarketing.Sales personnelTraining of.658.84658.872Zeller Dirk1601746MiAaPQMiAaPQMiAaPQBOOK9910968614303321Telephone sales for dummies4371273UNINA