00899nam0 22002651i 450 RML026523920231121125722.0047162428420121121d1989 ||||0itac50 baengusz01i xxxe z01n˜The œcomplete guide to customer serviceLinda M. LashNew York Wiley 1989xvii, 216 p.24 cmLASH, Linda M.RMLV148580107562ITIT-0120121121IT-FR0099 Biblioteca Area IngegneristicaFR0099 RML0265239Biblioteca Area Ingegneristica 54INGFA 658.8 LAS 54VM 0000355725 VM barcode:BAIN000366. - Inventario:670VMA 2003100620121204 54Complete guide to customer service13859UNICAS