01285nam0 22003373i 450 PUV037654520231121125614.002561940680256215332Instructor's ed.20140924d1997 ||||0itac50 baengusz01i xxxe z01nOperations managementcustomer-focused principlesRichard J. Schonberger, Edward M. Knod6. edBoston [etc.]Irwin McGraw-Hillc1997XII, 723 p.25 cm.Produzione GestioneFIRRMLC399086I658.521Schonberger, Richard J.CFIV018747070108435Knod, Edward M.PUVV047347070147060Knod, Edward M. <jr.>CFIV196239Knod, Edward M.ITIT-0120140924IT-FR0098 Biblioteca Area Giuridico EconomicaFR0098 PUV0376545Biblioteca Area Giuridico Economica 53IMP 30 64 53VM 0000087885 VMB A4 barcode:ECO009988. - Inventario:4998. - Fondo:Sala consultazioneVMA 1999111720121204 53Operations Management14835UNICAS