00961nam0 2200253 i 450 SUN000210720130905122539.85235-404-4001-120071009d2003 |0engc50 baengGB|||| |||||Customer relationship managementorganizational and technological perspectivesFederico RajolaBerlin [etc.]Springer[2003]XI, 172 p.24 cm.BerlinSUNL000066Rajola, FedericoSUNV048455118057SpringerSUNV000178650ITSOL20200921RICAhttp://books.google.it/books?id=yid30EIgqAMC&printsec=frontcover&hl=itSUN0002107UFFICIO DI BIBLIOTECA DEL DIPARTIMENTO DI ECONOMIA03CONS IIAg81 03 8195 20071009 Customer relationship management998139UNICAMPANIA