1.

Record Nr.

UNISA990002275790203316

Autore

MARINO, Ignazio Maria

Titolo

L' uso del territorio / Ignazio Maria Marino, Sebastiano Licciardello, Antonio Barone

Pubbl/distr/stampa

Milano : Giuffrè, copyr. 2004

ISBN

88-14-11052-2

Descrizione fisica

VIII, 274 p. ; 24 cm

Collana

Diritto degli enti locali e delle regioni , Quaderni ; 1

Altri autori (Persone)

LICCIARDELLO, Sebastiano

BARONE, Antonio

Disciplina

346.45045

Soggetti

Regione - Funzioni in materia urbanistica

Pianificazione territoriale - Diritto

Collocazione

IG I 2176

Lingua di pubblicazione

Non definito

Formato

Materiale a stampa

Livello bibliografico

Monografia



2.

Record Nr.

UNINA9910466521603321

Autore

Gimenez Josep F. Valls

Titolo

Customer-centricity : the new path to product innovation and profitability / / by Josep F. Valls Gimenez

Pubbl/distr/stampa

Newcastle upon Tyne, England : , : Cambridge Scholars Publishing, , 2018

ISBN

1-5275-1913-9

Descrizione fisica

1 online resource (vi, 150 pages)

Disciplina

658.800285425

Soggetti

Marketing - Data processing

Customer services

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di contenuto

Intro -- Table of Contents -- Acknowledgements -- Introduction -- Part I -- Chapter One -- Chapter Two -- Chapter Three -- Chapter Four -- Part II -- Chapter Five -- Part III -- Chapter Six -- Chapter Seven -- Part IV -- Chapter Eight -- Part V -- Chapter Nine -- Bibliography.

Sommario/riassunto

The empowered customer is here to stay. With a low tolerance for subpar experiences, they have no qualms in switching brands if disappointed, and expect companies to provide offers that are personally relevant to them. This realisation has led enterprises to revamp their business strategies to meet the high expectations of these savvy and hyper-connected consumers. This requires a 360 degree customer-centric approach--fuelled by big data--that attempts to understand customer problems and deliver timely solutions. The ability to use customer journey mapping and real-time analytics to unlock actionable insights can provide a competitive edge. Knowledge about shifts in customer behaviour, preferred channels or social media sentiment helps companies to respond proactively and with the right message.The digital transformation snake framework presented in this book examines the socio-economic changes and digital trends that are reshaping consumption, and what they portend for the future. It is complemented by an analysis of the new skills and workforce models,



as well as the business models needed to succeed in the age of digital disruption.

3.

Record Nr.

UNISA996565866603316

Autore

Monti Flavia

Titolo

Service-Oriented Computing [[electronic resource] ] : 21st International Conference, ICSOC 2023, Rome, Italy, November 28 – December 1, 2023, Proceedings, Part II / / edited by Flavia Monti, Stefanie Rinderle-Ma, Antonio Ruiz Cortés, Zibin Zheng, Massimo Mecella

Pubbl/distr/stampa

Cham : , : Springer Nature Switzerland : , : Imprint : Springer, , 2023

ISBN

3-031-48424-X

Edizione

[1st ed. 2023.]

Descrizione fisica

1 online resource (323 pages)

Collana

Lecture Notes in Computer Science, , 1611-3349 ; ; 14420

Altri autori (Persone)

Rinderle-MaStefanie

Ruiz CortésAntonio

ZhengZibin

MecellaMassimo

Disciplina

005.3

Soggetti

Application software

Artificial intelligence

Computer networks

Software engineering

Computer and Information Systems Applications

Artificial Intelligence

Computer Communication Networks

Software Engineering

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di contenuto

Processes and workflows -- Service descriptions, tags, discovery and recommendation -- Service frameworks for IoT, mobile and smart environments -- Industrial papers.

Sommario/riassunto

These two volumes constitute the proceedings of the 21st International Conference, ICSOC 2023, held Rome, Italy, during November 28–December 1, 2023. The 35 full papers and the 10 short papers



included in this volume were carefully reviewed and selected from 208 submissions. The volumes focus on cutting-edge topics like artificial intelligence, machine learning, big data analytics, the Internet of Things (IoT), and emerging technologies such as quantum computing, blockchain, chatbots, and sustainable green IT solutions.