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1. |
Record Nr. |
UNISA990002275790203316 |
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Autore |
MARINO, Ignazio Maria |
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Titolo |
L' uso del territorio / Ignazio Maria Marino, Sebastiano Licciardello, Antonio Barone |
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Pubbl/distr/stampa |
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Milano : Giuffrè, copyr. 2004 |
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ISBN |
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Descrizione fisica |
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Collana |
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Diritto degli enti locali e delle regioni , Quaderni ; 1 |
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Altri autori (Persone) |
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LICCIARDELLO, Sebastiano |
BARONE, Antonio |
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Disciplina |
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Soggetti |
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Regione - Funzioni in materia urbanistica |
Pianificazione territoriale - Diritto |
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Collocazione |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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2. |
Record Nr. |
UNINA9910466521603321 |
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Autore |
Gimenez Josep F. Valls |
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Titolo |
Customer-centricity : the new path to product innovation and profitability / / by Josep F. Valls Gimenez |
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Pubbl/distr/stampa |
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Newcastle upon Tyne, England : , : Cambridge Scholars Publishing, , 2018 |
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ISBN |
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Descrizione fisica |
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1 online resource (vi, 150 pages) |
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Disciplina |
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Soggetti |
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Marketing - Data processing |
Customer services |
Electronic books. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di contenuto |
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Intro -- Table of Contents -- Acknowledgements -- Introduction -- Part I -- Chapter One -- Chapter Two -- Chapter Three -- Chapter Four -- Part II -- Chapter Five -- Part III -- Chapter Six -- Chapter Seven -- Part IV -- Chapter Eight -- Part V -- Chapter Nine -- Bibliography. |
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Sommario/riassunto |
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The empowered customer is here to stay. With a low tolerance for subpar experiences, they have no qualms in switching brands if disappointed, and expect companies to provide offers that are personally relevant to them. This realisation has led enterprises to revamp their business strategies to meet the high expectations of these savvy and hyper-connected consumers. This requires a 360 degree customer-centric approach--fuelled by big data--that attempts to understand customer problems and deliver timely solutions. The ability to use customer journey mapping and real-time analytics to unlock actionable insights can provide a competitive edge. Knowledge about shifts in customer behaviour, preferred channels or social media sentiment helps companies to respond proactively and with the right message.The digital transformation snake framework presented in this book examines the socio-economic changes and digital trends that are reshaping consumption, and what they portend for the future. It is complemented by an analysis of the new skills and workforce models, |
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as well as the business models needed to succeed in the age of digital disruption. |
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3. |
Record Nr. |
UNISA996565866603316 |
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Autore |
Monti Flavia |
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Titolo |
Service-Oriented Computing [[electronic resource] ] : 21st International Conference, ICSOC 2023, Rome, Italy, November 28 – December 1, 2023, Proceedings, Part II / / edited by Flavia Monti, Stefanie Rinderle-Ma, Antonio Ruiz Cortés, Zibin Zheng, Massimo Mecella |
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Pubbl/distr/stampa |
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Cham : , : Springer Nature Switzerland : , : Imprint : Springer, , 2023 |
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ISBN |
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Edizione |
[1st ed. 2023.] |
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Descrizione fisica |
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1 online resource (323 pages) |
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Collana |
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Lecture Notes in Computer Science, , 1611-3349 ; ; 14420 |
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Altri autori (Persone) |
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Rinderle-MaStefanie |
Ruiz CortésAntonio |
ZhengZibin |
MecellaMassimo |
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Disciplina |
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Soggetti |
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Application software |
Artificial intelligence |
Computer networks |
Software engineering |
Computer and Information Systems Applications |
Artificial Intelligence |
Computer Communication Networks |
Software Engineering |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di contenuto |
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Processes and workflows -- Service descriptions, tags, discovery and recommendation -- Service frameworks for IoT, mobile and smart environments -- Industrial papers. |
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Sommario/riassunto |
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These two volumes constitute the proceedings of the 21st International Conference, ICSOC 2023, held Rome, Italy, during November 28–December 1, 2023. The 35 full papers and the 10 short papers |
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included in this volume were carefully reviewed and selected from 208 submissions. The volumes focus on cutting-edge topics like artificial intelligence, machine learning, big data analytics, the Internet of Things (IoT), and emerging technologies such as quantum computing, blockchain, chatbots, and sustainable green IT solutions. |
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