Civiltà andine : creazioni plastiche e stili degli antichi popoli delle Ande / José Imbelloni

• Record Nr.: UNISALENTO991003554869707536
• Autore: Imbelloni, José
• Pubbl/distr/stampa: Firenze : Sansoni, stampa 1960
• Descrizione fisica: 367 p., [16] c. di tav. : ill. ; 18 cm
• Collana: Le piccole storie illustrate ; 36
• Disciplina: 985.1
• Soggetti: Arte precolombiana
• Lingua di pubblicazione: Italiano
• Formato: Materiale a stampa
• Livello bibliografico: Monografia

Understanding, managing and implementing quality [[electronic resource] ] : frameworks, techniques and cases

• Record Nr.: UNISA996526779103316
• Autore: Antony Jiju
• Pubbl/distr/stampa: London, : Routledge, 2001
• ISBN: 1-134-59616-2; 1-280-40362-4; 0-203-46408-7
• Descrizione fisica: 1 online resource (255 p.)
• Altri autori (Persone): PreeceDavid
• Disciplina: 658.4013
• Soggetti: Total quality management; Business; Management
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Description based upon print version of record.
• Nota di contenuto: Book Cover; Title; Contents; List of figures; List of tables; List of contributors; Acknowledgements; Glossary; Introduction; Developing a strategic orientation for Quality Management; Promoting a strategic approach to TQM using a case-based intelligent system; Self-assessment frameworks for business organizations; Quality improvement tools and techniques for the twenty-first century; QFD: customer driven design of products and services; Taguchi methods of experimental design for continuous improvement of process effectiveness and product quality; Statistical process monitoring in the twenty-first centuryCase studies in Quality Management; TQM in higher education institutions: a review and case application; Do customers know what is best for them?: the use of SERVQUAL in UK policing; Quality in the NHS: can we master the art of 'conversation'?; Quality Management in public house retailing: a case study; Changing supervisory relations at work: behind the success stories of Quality Management initiatives
• Sommario/riassunto: Considers strategic aspects of quality management and self-assessment frameworks, and provides an in-depth examination of a number of the main quality improvement tools and techniques.