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Record Nr. |
UNISA996398441603316 |
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Titolo |
Managing service quality |
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Pubbl/distr/stampa |
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[Bedford] : , : [IFS Publications], , [1990-2014] |
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-©2014 |
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[Bradford, England] : , : MCB University Press |
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[Bingley, UK] : , : Emerald Group Publishing Limited |
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ISSN |
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Descrizione fisica |
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Disciplina |
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Soggetti |
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Customer services - Management |
Customer services - Quality control |
Service industries - Management |
Service industries - Quality control |
Publications périodiques |
Gestion de la qualité |
Gestion |
Secteur tertiaire |
Periodicals. |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Periodico |
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