1.

Record Nr.

UNISA996397499603316

Autore

Ferrare du Tot Charles de <d. 1694.>

Titolo

Rome exactly describ'd, as to the present state of it, under Pope Alexandre the Seventh [[electronic resource] ] : in two curious discourses / / written originally in Italian, and translated into English

Pubbl/distr/stampa

London, : Printed by T. Mabb, for Mich. Young ..., and J. Starkey ..., and J. Playfere ..., 1664

Descrizione fisica

2 pts. ([19], 109; [16], 64 p.) : port

Altri autori (Persone)

CorrerAngelo <1605-1678.>

ChantryJohn <d. 1662?>

BulteelJohn <fl. 1683.>

TorrianoGiovanni

Soggetti

Papal courts

Papacy

Rome (Italy) History 1420-1798

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Part 1 is a translation of Relazione della corte romana fatta l'anno 1661, previously attributed to Angelo Correr, but now recognized to be by Charles Du Tot. Translation is by John Bulteel (J.B).  Cf. Diz. biog. degli Italiani, v. 29, p. 483. Part 2 is a translation of Relatione di Roma del Almaden;  cf. BM, v. 206, col. 202.

Part 2 (A new relation of Rome) appears on reels 430, 487, and 704; part 1 on reel 487 only.

Port. of Pope Alexander VII engraved by John Chantry.

Pages 19 and 35 of pt. 1 are tightly bound with some loss of text in filmed copy.  Pages 10-45 photographed from Bodleian Library copy and inserted at end.

Reproduction of original in: Bodleian Library; Cambridge University Library.

Entries for N739 and T1927 (both called A new relation of Rome) cancelled in Wing (2nd ed.).

Nota di contenuto

A relation of the state of the court of Rome made in the year 1661 at the Council of Pregadi / by ... Angelo Corraro ... ; translated out of Italian by J.B. Gent. -- A new relation of Rome ... / taken out of one of



the choicest cabinets of Rome, and Englished by Gio. Torriano ...

Sommario/riassunto

eebo-0216

2.

Record Nr.

UNINA9910972060403321

Autore

Morris Helen

Titolo

ITIL foundation exam study guide / / Helen Morris, Liz Gallacher

Pubbl/distr/stampa

Chichester, U.K., : Wiley, 2012

ISBN

1-119-94364-7

1-283-57136-6

9786613883810

1-119-94363-9

Edizione

[1st edition]

Descrizione fisica

1 online resource (410 p.)

Altri autori (Persone)

GallacherLiz

Disciplina

004.068

658.05

Soggetti

Information technology - Management - Examinations

Information technology projects - Management - Examinations

Electronic data processing personnel - Certification

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Includes index.

Nota di contenuto

""ITIL® Foundation Exam Study Guide""; ""Copyright""; ""Acknowledgments""; ""About the Authors""; ""Contents""; ""Introduction""; ""How to Contact the Authors""; ""ITIL Foundation Exam Objectives""; ""Unit 1: Service Management as a Practice""; ""Unit 2: The ITIL Service Lifecycle""; ""Unit 3: Generic Concepts and Definitions""; ""Unit 4: Key Principles and Models""; ""Unit 5: Processes""; ""Unit 6: Functions""; ""Unit 7: Roles""; ""Unit 8: Technology and Architecture""; ""Unit 9: Competence and Training""; ""Unit 10: Mock Exam""; ""Assessment Test""; ""Answers to Assessment Test""

""Chapter 1: Service Management as a Practice""""Best-Practice Approaches and ITIL""; ""Why Is ITIL So Successful?""; ""Services, Customers, and Stakeholders""; ""Identifying Types of Service""; ""Understanding the Customer, Internal and External""; ""Differentiating



Between Internal and External Services""; ""Who Are the Stakeholders in Service Management?""; ""Understanding the Concepts of Service Management and IT Service Management""; ""Service Management""; ""IT Service Management""; ""IT Service Provider Types""; ""Understanding Processes and Functions""

""Processes in the Service Lifecycle""""The Process Model""; ""Process Characteristics""; ""Organizing for Service Management""; ""Introducing the Service Lifecycle""; ""Summary""; ""Exam Essentials""; ""Review Questions""; ""Chapter 2: Understanding Service Strategy""; ""Understanding the Service Strategy Stage""; ""Purpose and Objectives of Service Strategy""; ""Setting the Scope for Service Strategy""; ""What Value Does Service Strategy Provide to the Business?""; ""Demonstrating the Value of Services""; ""Understanding Key Concepts of Service Strategy""

""Utility and Warranty in Value Creation""""Assets, Resources, and Capabilities""; ""Governance and Its Place in the Lifecycle""; ""Management of Risk in Service Management""; ""Understanding Patterns of Business Activity""; ""Summary""; ""Exam Essentials""; ""Review Questions""; ""Chapter 3: Service Strategy Processes""; ""Understanding Service Portfolio Management""; ""Purpose of SPM""; ""Objectives of SPM""; ""Scope of SPM""; ""The Service Portfolio""; ""Understanding the Financial Management Process""; ""Purpose of Financial Management""; ""Objectives of Financial Management""

""Scope of Financial Management""""Preparing and Using a Business Case""; ""Understanding the Business Relationship Management Process""; ""Purpose of the BPM Process""; ""Objectives of the BPM Process""; ""Scope of the BPM Process""; ""Summary""; ""Exam Essentials""; ""Review Questions""; ""Chapter 4: Understanding Service Design""; ""Understanding the Purpose, Objectives, and Scope for Service Design""; ""The Purpose of Service Design""; ""The Objectives of Service Design""; ""The Scope of Service Design""; ""The Value Service Design Provides to the Business""; ""Describing the Service""

""Four Key Elements of Service Design""

Sommario/riassunto

Everything you need to prepare for the ITIL exam - Accredited to 2011 syllabus  The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes, roles, and functions, and also thoroughly explains how the Service Lifecycle provides effective and efficient IT services.   Offers an intro