1.

Record Nr.

UNISA996339130003316

Autore

Bishop Sue <1949->

Titolo

Develop your assertiveness / / Sue Bishop

Pubbl/distr/stampa

Philadelphia, Pa., : Kogan Page Ltd., 2013

Philadelphia, Pa. : , : Kogan Page Ltd., , 2013

ISBN

0-7494-6699-5

1-299-16030-1

Edizione

[3rd ed.]

Descrizione fisica

1 online resource (viii, 160 pages)

Collana

Creating Success

Creating success

Disciplina

650.1

650.13

Soggetti

Organizational behavior

Assertiveness training

Assertiveness (Psychology)

Interpersonal relations

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di contenuto

Introduction -- To be, or not to be? -- Prepare to assert yourself -- Positive thinking -- Rights and wrongs -- Now and then -- Now see hear -- Body talk -- Relationships -- Words and phrases -- Power -- Yes and no -- Problem people -- Tricky situations -- Evolving technologies -- Conclusion.

Sommario/riassunto

Develop Your Assertiveness offers simple techniques that will help you become more aware of your strengths and weaknesses, so that you can learn how best to modify your behaviour in social and business interactions. Being more confident and learning how best to communicate with your colleagues will enable you to create win-win situations, thus improving your career prospects and enhancing your social life. Packed with examples and exercises, this essential guide covers topics such as: the importance of choice of behaviour; tension control; self awareness and self-esteem; relationships; making