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Record Nr. |
UNISA996339112103316 |
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Autore |
Mann Steve <1950-> |
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Titolo |
IT service management foundation practice questions : for ITIL v3 foundation exam candidates / / Steve Mann (editor), Tony Gannon, Nigel Mear |
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Pubbl/distr/stampa |
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Swindon, : British Informatics Society Limited, 2009 |
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ISBN |
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Edizione |
[1st edition] |
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Descrizione fisica |
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1 online resource (101 pages) |
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Altri autori (Persone) |
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MannSteve <1950-> |
GannonTony |
MearNigel |
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Disciplina |
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Soggetti |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di contenuto |
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section 1. Examination and question types -- section 2. Foundation practice questions. |
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Sommario/riassunto |
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The most authoritative guide to preparing for the ITIL® V3 Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and will greatly assist anyone sitting or intending to sit the V3 ITIL Service Management Foundation Certificate. It provides a wealth of background knowledge and sample questions using different styles with detailed explanations that are intended to build on existing study or learning. This guide utilises the experience of three established independent service management consultants w |
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