1.

Record Nr.

UNISA996308754703316

Autore

Graffigna Guendalina

Titolo

Patient engagement : a consumer-centered model to innovate healthcare / / Guendalina Graffigna [and five others] (editors)

Pubbl/distr/stampa

Warsaw ; ; Berlin : , : De Gruyter Open, , 2015

ISBN

3-11-045244-8

Descrizione fisica

1 online resource (xiii, 140 pages) : illustrations

Classificazione

MS 6200

Disciplina

362.1

Soggetti

Patient participation

Health services administration

Electronic books.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Bibliographic Level Mode of Issuance: Monograph

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

Frontmatter -- Contents -- Introduction -- Innovating Healthcare in the Era of Patient Engagement: Challenges, Opportunities & New Trends / Graffigna, Guendalina / Barello, Serena -- Giving (Back) a Role to Patients in the Delivery of Healthcare Services: Theoretical Roots of Patient Engagement / Graffigna, Guendalina / Barello, Serena / Triberti, Stefano -- Modelling Patient Engagement in Healthcare: Insight for Research and Practice / Graffigna, Guendalina / Barello, Serena -- Positive Technology for Enhancing the Patient Engagement Experiences / Triberti, Stefano / Riva, Giuseppe -- Engaging Users to Design Positive Technologies for Patient Engagement: the Perfect Interaction Model / Triberti, Stefano / Riva, Giuseppe -- Evaluating Patient Engagement and User Experience of a Positive Technology Intervention: The H-CIM Case / Triberti, Stefano / Barello, Serena / Graffigna, Guendalina / Riva, Giuseppe / Candelieri, Antonio / Archetti, Francesco -- Engagement-sensitive Decision Making: Training Doctors to Sustain Patient Engagement in Medical Consultations / Barello, Serena / Graffigna, Guendalina -- Caregiver Engagement in the Neonatal Intensive Care Unit: Parental Needs, Engagement Milestones, and Action Priorities for Neonatal Healthcare of Preterm Infants / Provenzi, Livio / Barello, Serena / Graffigna, Guendalina -- The Role of Caregivers in the Elderly Healthcare Journey: Insights for Sustaining Elderly Patient Engagement / Barello, Serena / Savarese, Mariarosaria / Graffigna,



Guendalina -- Hospital Innovations in the Light of Patient Engagement. Insights from the Organizational Field / Gorli, Mara / Galuppo, Laura / Liberati, Elisa Giulia -- List of Figures -- Index

Sommario/riassunto

Patient engagement should be envisaged as a key priority today to innovate healthcare services delivery and to make it more effective and sustainable. The experience of engagement is a key qualifier of the exchange between the demand (i.e. citizens/patients) and the supply process of healthcare services. To understand and detect the strategic levers that sustain a good quality of patients' engagement may thus allow not only to improve clinical outcomes, but also to increase patients' satisfaction and to reduce the organizational costs of the delivery of services. By assuming a relational marketing perspective, the book offers practical insights about the developmental process of patients' engagement, by suggesting concrete tools for assessing the levels of patients' engagement and strategies to sustain it. Crucial resources to implement these strategies are also the new technologies that should be (1) implemented according to precise guidelines and (2) designed according to a user-centered design process. Furthermore, the book describes possible fields of patients' engagement application by describing the best practices and experiences matured in different fields



2.

Record Nr.

UNINA9910703807703321

Autore

Grout Frank F (Frank Fitch), <1880-1958, >

Titolo

Clays and shales of Minnesota / / by Frank F. Grout ; with contributions by E.K. Soper

Pubbl/distr/stampa

[Washington, D.C.] : , : Department of the Interior, United States Geological Survey, , 1919

Washington : , : Government Printing Office

Descrizione fisica

1 online resource (259 pages, XVI pages of plates) : illustrations, maps (some color)

Collana

Bulletin / Department of the Interior, United States Geological Survey ; ; 678

Soggetti

Geology - Minnesota

Clay - Minnesota

Shale - Minnesota

Clay

Shale

Minnesota

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Title from title screen (viewed July 3, 2014).

"Work done in cooperation with the Minnesota Geological Survey."

Nota di bibliografia

Includes bibliographical references and index.



3.

Record Nr.

UNIORUON00106194

Autore

BADAWI, Muhammad Zaki

Titolo

Bahagian kebudayaan Islam / Muhammad Zaki Badawi

Pubbl/distr/stampa

47 p. ;  19 cm

Edizione

[Kuala Lumpur : Dewan Bahasa dan Pustaka]

Descrizione fisica

In testa al fron. : Latar belakang kebudayaan penduduk-penduduk di tanah Melayu

Classificazione

MAL XIV

Lingua di pubblicazione

Malay

Formato

Materiale a stampa

Livello bibliografico

Monografia