| |
|
|
|
|
|
|
|
|
1. |
Record Nr. |
UNISA996213077003316 |
|
|
Autore |
Lewthwaite Julie |
|
|
Titolo |
Everything you need for an NVQ in management / / Julie Lewthwaite |
|
|
|
|
|
Pubbl/distr/stampa |
|
|
London : , : Thorogood, , [2004] |
|
©2000 |
|
|
|
|
|
|
|
|
|
ISBN |
|
1-280-23297-8 |
9786610232970 |
1-85418-520-9 |
|
|
|
|
|
|
|
|
Descrizione fisica |
|
1 online resource (738 p.) |
|
|
|
|
|
|
Disciplina |
|
|
|
|
|
|
Soggetti |
|
|
|
|
|
|
Lingua di pubblicazione |
|
|
|
|
|
|
Formato |
Materiale a stampa |
|
|
|
|
|
Livello bibliografico |
Monografia |
|
|
|
|
|
Note generali |
|
Description based upon print version of record. |
|
|
|
|
|
|
Nota di contenuto |
|
Contents; Acknowledgements; The author; Introduction; About the book; Business management training; Icons; National Vocational Qualifications; Part 1: Managing your own performance; chapter one: Planning your personal development; chapter two: Making the most of your time; chapter three: Getting the message; Part 2: The right people; chapter four: Recruiting and selecting staff; chapter five: Keeping within the law; chapter six: Developing your people; Part3: Managing others; chapter seven: Leading and motivating staff; chapter eight: Delegating and appraising staff |
chapter nine: Conflict, disciplinary and grievance proceduresPart 4: Hitting the mark; chapter ten: Reviewing the current position; chapter eleven: Caring for your customers; chapter twelve: Implementing quality; chapter thirteen: Managing quality; Part 5: Getting things done; chapter fourteen: Planning and managing your projects; chapter fifteen: Managing and participating in meetings; chapter sixteen: You and your team; chapter seventeen: Supplier management; chapter eighteen: Resource management; chapter nineteen: Successful negotiation; Part 6: Keeping things moving |
chapter twenty: Problem solving and decision makingchapter twenty one: Managing information; chapter twenty two: Managing change; chapter twenty three: Business planning; Part 7: Financial matters; |
|
|
|
|
|
|
|
|
|
|
|
chapter twenty four: Understanding financial statements; chapter twenty five: Financial planning and forecasting; chapter twenty six: Budgets; chapter twenty seven: Financial control; Glossary |
|
|
|
|
|
|
Sommario/riassunto |
|
Provides everything you need to compile a portfolio of evidence and achieve any level of management NVQ or SVQ. This text provides an introduction to NVQs and explains all the relevant management techniques and principles in a clear, practical style, structured around the national standards. |
|
|
|
|
|
|
|
| |