Building team-based working [[electronic resource] ] : a practical guide to organizational transformation / / Michael A. West and Lynn Markiewicz

• Record Nr.: UNISA996208214303316
• Autore: West Michael A. <1951->
• Pubbl/distr/stampa: Malden, MA, : Blackwell Publishing, c2004
• ISBN: 1-281-31938-4; 9786611319380; 0-470-77470-3; 0-470-77768-0
• Descrizione fisica: 1 online resource (186 p.)
• Collana: One Stop Training
• Altri autori (Persone): MarkiewiczLynn
• Disciplina: 658.402
• Soggetti: Teams in the workplace
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: Contents; Acknowledgements; 1 Introduction to Team-based Organizations; 1.1 The Six Stages of TBW; 1.2 Managing Expectations and Timescales; 1.3 Failures of TBW; 2 Deciding on Team-based Working (TBW); 2.1 Developing an Understanding of TBW; 2.2 Forming an Implementation Steering Group; 2.3 Diagnosing the Organization; 2.4 Designing an Implementation Process; 3 Developing Support Systems; 3.1 Human Resource Management; 3.2 Appraisal and Performance Review Systems; 3.3 Reward Systems; 3.4 Recruitment and Selection Systems; 3.5 Education and Training Systems; 3.6 Communication Systems; 3.7 Team-process Support Systems3.8 Feedback Systems; 3.9 Interteam Processes; 3.10 Evaluating the Support Systems; 4 Team Leader and Team Member Selection; 4.1 Implementation Steering Group Planning; 4.2 Defining Appropriate Criteria for the Selection of Team Leaders; 4.3 Competencies Required by Team Leaders; 4.4 Team Leader Training; 4.5 Setting up Action Learning Sets for Team Leaders; 4.6 Selecting Team Members; 5 Developing Effective Teams; 5.1 Team Tasks, Visions and Objectives; 5.2 Team Participation; 5.3 Quality of Decision Making; 5.4 Support for Innovation; 5.5 Team Conflict Resolution6 Reviewing and Sustaining Team Effectiveness; 6.1 Steps in Designing an Effective Evaluation System; 6.2 Questionnaires for Evaluating Team Functioning and Performance; 6.3 Sustaining and Improving Performance: Encouraging Reflexivity; 7 Organization-level Assessment; 7.1 Goal Achievement or Financial Performance; 7.2 Customer or Service Receiver Perspectives; 7.3 Business Processes or Internal Ef .ciency; 7.4 Innovation; 7.5 Intergroup Relations; 7.6 Relationships Between Teams and Organizations; 7.7 Long-term Review; 7.8 Beyond Team-based Organizing; Index
• Sommario/riassunto: This book gives managers and consultants practical guidance on how to build organizations that are structured around effective teamworking.This text focuses on how to build organizations that are structured around teams.Ideal for managers or consultants who are introducing team-based working into organizations.Examines the psychological and social processes that can facilitate or obstruct successful teamwork.Each chapter contains aims, activities, support materials and tools.Support materials can also be downloaded from an accompanying websit