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Record Nr. |
UNINA9910778845303321 |
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Autore |
Cortada James W |
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Titolo |
Into the networked age [[electronic resource] ] : how IBM and other firms are getting there now / / James W. Cortada, Thomas S. Hargraves, with Edward Wakin and an IBM team of consultants |
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Pubbl/distr/stampa |
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New York, : Oxford University Press, 1999 |
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ISBN |
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1-280-53017-0 |
0-19-535239-4 |
1-4294-0466-3 |
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Descrizione fisica |
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1 online resource (256 p.) |
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Altri autori (Persone) |
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HargravesThomas S |
WakinEdward |
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Disciplina |
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Soggetti |
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Business networks |
International business enterprises - Management |
Strategic alliances (Business) |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 215-223) and index. |
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Nota di contenuto |
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Contents; Foreword; Preface; About the Authors: The IBM Team; Chapter 1. The Challenge of Change, the Response of Transformation; Chapter 2. How the Rules of the Game Are Changing; Chapter 3. Making Customers into Partners; Chapter 4. Managing Knowledge: Issues and Implications; Chapter 5. How to Manage Knowledge; Chapter 6. The Leveraging of Knowledge; Chapter 7. The ""X"" Factor in Transformation; Chapter 8. Process Management in Action; Chapter 9. Working Partners: Strategy and Technology; Chapter 10. Technologies for Today and Tomorrow; Chapter 11. Leading the Way; Notes; Index; A; B; C |
DE; F; G; H; I; J; K; L; M; N; O; P; Q; R; S; T; U; V; W; X; Z |
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Sommario/riassunto |
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IBM has gone from a company with 60 billion in unprofitable revenue to a profitable 85 billion enterprise. IBM Global Services draws most of its revenue from helping businesses to do successfully what IBM has done: transform themselves. This book describes the practices that allowed IBM to transform itself, and to show the way for other firms. |
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