| |
|
|
|
|
|
|
|
|
1. |
Record Nr. |
UNINA9911097187603321 |
|
|
Titolo |
Helping the difficult library patron : new approaches to examining and resolving a long-standing and ongoing problem / / Kwasi Sarkodie-Mensah, editor |
|
|
|
|
|
|
|
Pubbl/distr/stampa |
|
|
New York : , : Routledge, , 2013 |
|
|
|
|
|
|
|
ISBN |
|
1-317-95180-8 |
1-317-95181-6 |
1-315-86347-2 |
9781315863474 |
|
|
|
|
|
|
|
|
Edizione |
[1st ed.] |
|
|
|
|
|
Descrizione fisica |
|
1 online resource (522 p.) |
|
|
|
|
|
|
Altri autori (Persone) |
|
|
|
|
|
|
Disciplina |
|
|
|
|
|
|
|
|
Soggetti |
|
Public services (Libraries) |
Libraries and community |
Libraries - Public relations |
Libraries - Security measures |
Customer relations |
Conflict management |
|
|
|
|
|
|
|
|
Lingua di pubblicazione |
|
|
|
|
|
|
Formato |
Materiale a stampa |
|
|
|
|
|
Livello bibliografico |
Monografia |
|
|
|
|
|
Note generali |
|
". has been co-published simultaneously as The reference librarian, Numbers 75-76 2002." |
First published by the Haworth Information Press, 2002. |
|
|
|
|
|
|
|
|
Nota di bibliografia |
|
Includes bibliographical references and index. |
|
|
|
|
|
|
Nota di contenuto |
|
Cover; Half Title; Title Page; Copyright Page; Table of Contents; Introduction; The Nature of the Problem: Definitions, Scope and Extent, Historical Perspectives, and Diverse Clientele; Problem Patrons: All Shapes and Sizes; Problem Patrons; Anger; Harassment of Staff; Crime; Destruction of Property; Unattended Children; Homelessness; Past vs. Current Problems; Conclusion; References; The Problem Patron: Is There One in Your Library?; Introduction; History of "Problem Patron"; Who is a Problem Patron?; Types of Problem Patrons; Problem Patrons of the 90s; Noisy Seniors |
Technology-Created Problem PatronsPatrons' Problem Behavior; Eccentric Behavior; Non-Compliance with Library Rules; Harassment; |
|
|
|
|
|
|
|
|
|
|
|
Intentional Behavior; Problems Caused by Mental Illness; Conclusion; References; The "Problem Patron" Public Libraries Created; Introduction and Background; How the Young Adult Problem Patron has been Created; Developmental Misunderstandings and the "Ideal Patron" Syndrome; Dichotomized Service; Resistance to Library Use and Learning as a Social Process; Inadequate Assumptions About Adolescent Information-Seeking; Conclusion; References |
Historical Perspectives on Problem Patrons from the British Public Library Sector, 1850-1919Problems of Enforcement; Theft, Damage and "Proper" Use; Female and Juvenile Patrons; Loafers and Gamblers; Conclusion; References; Difficult Library Patrons in Academe: It's All in the Eye of the Beholder; Introduction; How Well Do We Know Our Patrons?; Do We Unwittingly Create "Difficult" Patrons Through Our Failure to Appreciate Their Needs?; Do We Label Patrons as Difficult Because They do not Conform to Our View of How Information Research should be Conducted? |
Responding to the Difficult Patron Requires an Attempt to Re-Conceptualize Our ServiceImplications for Staff; Conclusion: Responding to the Difficult Patron; References; The Difficult Patron in the Academic Library: Problem Issues or Problem Patrons?; Introduction; Literature Review; Labeling the Academic Library User; Eliminating Sources of Conflict and Tension Between Faculty and Library Staff; Collection Development and Weeding; Circulation Matters; Reserves; Interlibrary Loan Issues; Reference Desk Issues; Purchasing of Electronic Resources; Course-Related Instruction |
Faculty-Librarian RelationshipStudent-Librarian Working Relationship; Student Needs and Procrastination; Recommendations and Conclusion; References; Personal Safety in Library Buildings: Levels, Problems, and Solutions; The Problem: The Public Building as a (Potentially) Dangerous Place; Why Libraries?; Levels of Security; Level 1: Perfect Security; Level 2: Extremely Good Security; Level 3: Very Good Security; Level 4: Commendable (Pretty Good) Security; Level 5: So-So Security; Level 6: Token Security (Better than Nothing); Level 7: No Protection (Rotten Security); Security Measures |
Solutions: A Workable Plan for Preventing Violence in Public Buildings |
|
|
|
|
|
|
Sommario/riassunto |
|
This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and increasingly meaningful.</br></br>Helping the Difficult Library Patron: New Approaches to Examining and Resolving a Long-Standing and Ongoing Problem exami |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2. |
Record Nr. |
UNINA9911148311003321 |
|
|
Autore |
Jack Zachary Michael |
|
|
Titolo |
Art of Public Writing, The |
|
|
|
|
|
Pubbl/distr/stampa |
|
|
La Vergne : , : Parlor Press, LLC, , 2020 |
|
©2020 |
|
|
|
|
|
|
|
|
|
ISBN |
|
9781643172194 |
1643172190 |
9781643172187 |
1643172182 |
|
|
|
|
|
|
|
|
Edizione |
[1st ed.] |
|
|
|
|
|
Descrizione fisica |
|
1 online resource (295 pages) |
|
|
|
|
|
|
Disciplina |
|
|
|
|
|
|
Soggetti |
|
Rhetoric |
Written communication |
Authorship |
|
|
|
|
|
|
|
|
Lingua di pubblicazione |
|
|
|
|
|
|
Formato |
Materiale a stampa |
|
|
|
|
|
Livello bibliografico |
Monografia |
|
|
|
|
|
Nota di contenuto |
|
Front cover -- Selected Nonfiction by Zachary Michael Jack -- Title page -- Copyright page -- Contents -- Dedication -- Preface: Calling All Public Writers -- 1 Going Rogue, Staying Grounded -- 2 Changing Your Lens -- 3 Finding Your Topic, Growing Your Audience -- 4 Telling Smart Stories -- 5 Writing Like We Teach -- 6 Crafting Personal Commentaries -- 7 Minding Your Tone -- 8 Knowing Your Audience -- 9 Getting Rid of Gobbledygook -- 10 Establishing Ethos, Embracing Inclusivity -- 11 Navigating the Politics of Public Writing -- 12 Writing Grants -- 13 Analyzing News, Weighing Evidence -- 14 Publishing Opinion Pieces -- 15 Blogging for Bigger Audiences -- 16 Writing to Change the World -- Afterword: On Becoming a Public Writer -- About the Author -- Back cover. |
|
|
|
|
|
|
|
|
Sommario/riassunto |
|
Writing well for the public connects those in and beyond academia. Jack offers invaluable advice and examples for researchers, scholars, and professionals determined to share field-specific debates, address complex issues, and engage readers. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
3. |
Record Nr. |
UNINA9911140446003321 |
|
|
Autore |
Watkin Julia |
|
|
Titolo |
Kierkegaard / / Julia Watkin |
|
|
|
|
|
Pubbl/distr/stampa |
|
|
London, : Continuum, 1997 |
|
|
|
|
|
|
|
ISBN |
|
1-283-20712-5 |
9786613207128 |
1-4411-7589-X |
|
|
|
|
|
|
|
|
Descrizione fisica |
|
1 online resource (143 p.) |
|
|
|
|
|
|
Collana |
|
Outstanding Christian thinkers |
|
|
|
|
|
|
Disciplina |
|
|
|
|
|
|
|
|
Soggetti |
|
Christianity - Philosophy |
|
|
|
|
|
|
Lingua di pubblicazione |
|
|
|
|
|
|
Formato |
Materiale a stampa |
|
|
|
|
|
Livello bibliografico |
Monografia |
|
|
|
|
|
Note generali |
|
Description based upon print version of record. |
|
|
|
|
|
|
Nota di bibliografia |
|
Includes bibliographical references and index. |
|
|
|
|
|
|
Nota di contenuto |
|
CONTENTS; Editorial Foreword; Preface; Abbreviations and bibliography; Acknowledgements; 1 The approach to Kierkegaard; 2 Personal and cultural background; 3 Existence and vocation; 4 The authorship; 5 Life in a Christian culture; 6 Christianity in conflict with culture; 7 Kierkegaard and the Christian tradition; 8 Kierkegaard in an ecumenical perspective; Index |
|
|
|
|
|
|
|
|
Sommario/riassunto |
|
Soren Kierkegaard (1813-1855) has been proposed as the 'father' of existentialism, as a forerunner of post-modernism and as the proponent of a purely humanistic religiosity. According to Julia Watkin all of these approaches suppress the reality of Kierkegaard as a Christian thinker, albeit one of a uniquely challenging cast who saw the need to treat Christianity as a personal existential adventure in which one is not afraid to risk oneself. In Kierkegaard, Watkin uses Danish critical sources to classify the legendary thinker as one of a radical Christian persuasion.Kierkegaard raised and addre |
|
|
|
|
|
|
|
| |