Design that cares : planning health facilities for patients and visitors / / Janet R. Carpman, Myron A. Grant ; with assistance from Elizabeth M. Kirchen

• Record Nr.: UNINA9911092689003321
• Pubbl/distr/stampa: San Francisco, Calif., : Jossey-Bass, c2016
• ISBN: 1-118-22163-X; 1-118-23540-1; 9781118221631
• Edizione: [3rd ed]
• Descrizione fisica: 1 online resource (587 pages)
• Classificazione: 526.49; WX 140; 725/.51
• Disciplina: 725.51
• Soggetti: Health facilities -- Design and construction; Facility Design and Construction; Health Facility Planning; Ergonomics
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Includes bibliographical references and index
• Nota di bibliografia: Includes bibliographical references at the end of each chapters and index.
• Nota di contenuto: A look at current health-facility design research -- Arrival and exterior wayfinding -- Interior wayfinding and the circulation system -- Waiting and reception areas -- Diagnostic and treatment areas -- Inpatient rooms and baths -- Access to nature -- Users with functional limitations -- Special places and services -- User participation in healthcare facility design : going beyond guidelines.
• Sommario/riassunto: Design That Cares: Planning Health Facilities for Patients and Visitors, 3rd Edition is the award-winning, essential textbook and guide for understanding and achieving customer-focused, evidence-based health care design excellence. This updated third edition includes new information about how all aspects of health facility design - site planning, architecture, interiors, product design, graphic design, and others - can meet the needs and reflect the preferences of customers: patients, family and visitors, as well as staff. The book takes readers on ; a journey through a typical health facility and discusses, in detail, at each stop along the way, how design can demonstrate care both for and about patients and visitors. Design that Cares provides the definitive roadmap to improving customer experience by design.