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Record Nr. |
UNINA9911020270003321 |
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Titolo |
Advances in telephone survey methodology / / James M. Lepkowski ... [et al.] |
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Pubbl/distr/stampa |
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Hoboken, NJ, : John Wiley & Sons, c2008 |
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ISBN |
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9786611221478 |
9781281221476 |
1281221473 |
9780470173404 |
0470173408 |
9780470173398 |
0470173394 |
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Descrizione fisica |
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1 online resource (700 p.) |
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Collana |
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Wiley series in survey methodology |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Surveys - Methodology - Technological innovations |
Telephone surveys - Methodology - Technological innovations |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references (p. 619-677) and index. |
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Nota di contenuto |
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Advances in Telephone Survey Methodology; Contents; Contributors; PART I PERSPECTIVES ON TELEPHONE SURVEY METHODOLOGY; 1 Telephone Survey Methods: Adapting to Change; PART II SAMPLING AND ESTIMATION; 2 Sampling and Weighting in Household Telephone Surveys; 3 Recent Trends in Household Telephone Coverage in the United States; 4 The Influence of Mobile Telephones on Telephone Surveys; 5 Methods for Sampling Rare Populations in Telephone Surveys; 6 Multiplicity-Based Sampling for the Mobile Telephone Population: Coverage, Nonresponse, and Measurement Issues |
7 Multiple Mode and Frame Telephone Surveys8 Weighting Telephone Samples Using Propensity Scores; PART III DATA COLLECTION; 9 Interviewer Error and Interviewer Burden; 10 Cues of Communication Difficulty in Telephone Interviews; 11 Oral Translation in Telephone Surveys; 12 The Effects of Mode and Format on Answers to Scalar Questions in Telephone and Web Surveys; 13 Visual Elements of Questionnaire Design: Experiments with a CATI Establishment Survey; |
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14 Mode Effects in the Canadian Community Health Survey: A Comparison of CATI and CAPI; PART IV OPERATIONS |
15 Establishing a New Survey Research Call Center16 CATI Sample Management Systems; 17 Measuring and Improving Telephone Interviewer Performance and Productivity; 18 Telephone Interviewer Voice Characteristics and the Survey Participation Decision; 19 Monitoring Telephone Interviewer Performance; 20 Accommodating New Technologies: Mobile and VoIP Communication; PART V NONRESPONSE; 21 Privacy, Confidentiality, and Respondent Burden as Factors in Telephone Survey Nonresponse; 22 The Use of Monetary Incentives to Reduce Nonresponse in Random Digit Dial Telephone Surveys |
23 The Causes and Consequences of Response Rates in Surveys by the News Media and Government Contractor Survey Research Firms24 Response Rates: How have they Changed and Where are they Headed?; 25 Aspects of Nonresponse Bias in RDD Telephone Surveys; 26 Evaluating and Modeling Early Cooperator Effects in RDD Surveys; References; INDEX |
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Sommario/riassunto |
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A complete and comprehensive collaboration providing insight on future approaches to telephone survey methodology Over the past fifteen years, advances in technology have transformed the field of survey methodology, from how interviews are conducted to the management and analysis of compiled data. Advances in Telephone Survey Methodology is an all-encompassing and authoritative resource that presents a theoretical, methodological, and statistical treatment of current practices while also establishing a discussion on how state-of-the-art developments in telecommunications have a |
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