The human side of outsourcing : psychological theory and management practice / / edited by Stephanie J Morgan

• Record Nr.: UNINA9911020202103321
• Pubbl/distr/stampa: Hoboken, NJ, : Wiley, 2009
• ISBN: 9786612349607; 9781119943099; 1119943094; 9781282349605; 1282349600; 9780470749456; 0470749458; 9780470749449; 047074944X
• Descrizione fisica: 1 online resource (317 p.)
• Altri autori (Persone): MorganStephanie J
• Disciplina: 158.7
• Soggetti: Contracting out; Contracting out - Management; Personnel management
• Lingua di pubblicazione: Inglese
• Formato: Materiale a stampa
• Livello bibliografico: Monografia
• Note generali: Description based upon print version of record.
• Nota di bibliografia: Includes bibliographical references and index.
• Nota di contenuto: The Human Side of Outsourcing; Contents; List of Figures and Tables; List of Contributors; Foreword; Preface; Acknowledgements; Part I: Outsourcing in Practice; Chapter 1: Introduction; Chapter 2: The Client Side - Retained Organization; Chapter 3: Outsourcing - A Provider's Tale; Chapter 4: Sourcing for Outsourcing; Chapter 5: Experiencing Cultures: An Automotive Engineer in the Middle Kingdom - Lessons in Life; Part II: Theory and Evidence; Chapter 6: Introduction to Theory and Evidence; Chapter 7: The Context and Narrative of Outsourcing; Chapter 8: Cultural Differences in Outsourcing; Chapter 9: Establishing Trust in Virtual TeamsChapter 10: Knowledge Transfer and Knowledge Sharing; Chapter 11: The Experience of Outsourcing Transfers - A Life-Cycle Approach; Chapter 12: ; Downsizing, Stress and Forgiveness: A US Perspective; Chapter 13: Transitioning and the Psychological Contract; Chapter 14: Conclusion: Towards a Model of Responses to Outsourcing; Index
• Sommario/riassunto: The Human Side of Outsourcing considers outsourcing from both management and staff perspectives. The book includes chapters on cultural and individual differences, the life-cycle approach, best practices, and recruitment, as well as featuring informative case studies from the field. Practitioner-focused but with a strong foundation in theory and research, this is a valuable resource for organizational psychologists and consultants, as well as human resource professionals, managers, and executives.