1.

Record Nr.

UNINA9911019715103321

Autore

Massam Peter

Titolo

Managing service level quality across wireless and fixed networks / / Peter Massam

Pubbl/distr/stampa

Chichester, : Wiley, c2003

ISBN

9786610270309

9781280270307

1280270306

9780470340080

0470340088

9780470855720

047085572X

9780470855737

0470855738

Descrizione fisica

1 online resource (182 p.)

Disciplina

384.5

621.3821

658.8/4

Soggetti

Computer networks - Management

Wireless communication systems - Management

Cell phone systems - Management

Customer services

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references and index.

Nota di contenuto

MANAGING SERVICE LEVEL QUALITY ACROSS WIRELESS AND FIXED NETWORKS; Contents; Preface; List of Figures; List of Test Figures; List of Tables; Acknowledgments; Introduction; 1 Managing Service Level Quality in Fixed Networks; 1.1 Relevance; 1.2 Scope; 1.3 Summary; 2 History; 2.1 Summary; 2.2 Traditional Network Management; 2.2.1 OSI Functional Areas; 2.2.2 Network Management Features Deemed Most Important (1992); 2.2.3 Network Management Features Deemed Most Important (2000); 2.2.4 Automated Tools Requirement; 2.3 Simple Network Management Protocol (SNMP); 2.3.1 SNMP Origins



2.3.2 SNMP (Renamed SNMP v1)2.3.3 SNMP Version 2 (SNMP v2c); 2.3.4 SNMP Version 3 (SNMPv3); 2.4 Management Information Base (MIB-I, MIB-II and extensions); 2.4.1 Client Applications - A Definition; 2.4.2 SMI Directory Tree; 2.4.3 MIB-II Groups; 2.4.4 Application Identification; 2.5 RMON and RMON2; 2.5.1 RMON2 MIB Location; 2.5.2 RMON2 MIB Groups; 2.5.3 RMON2 MIB Capabilities; 2.5.4 RMON2 Limitations; 2.6 Common Management Information Services (CMIS); 2.6.1 Summary; 2.6.2 Attempts to Combine CMIP and SNMP; 2.6.3 OSI Management Model Overview; 2.6.4 Considerations and Concerns

2.6.5 CMIS Capabilities3 Current Standards; 3.1 Systems Management System (SMS); 3.2 Applications Response Measurement; 3.2.1 Objections to ARM; 3.3 Common Information Model (CIM); 3.3.1 The CIM Model; 3.3.2 CIM Specification; 3.3.3 CIM Schema; 3.3.4 CIM Capabilities in the Future; 3.3.5 CIM Capabilities Today; 3.4 The SLA Factor; 3.4.1 SLA Factors Deemed Most Important (2000); 4 Latest Developments; 4.1 Application Instrumentation; 4.2 Network Probes (or X-ray Tools); 4.2.1 Capabilities; 4.2.2 Limitations and Constraints; 4.2.3 Summary; 4.3 Active Monitoring (or Capture and Playback)

4.3.1 Differences between Active and Passive Monitoring4.3.2 Simple Network Access Methods; 4.3.3 Strengths of Capture and Playback; 4.3.4 Active Considerations; 4.4 Passive Monitoring (or Client Capture); 4.4.1 Strengths of Client Capture; 4.4.2 Passive Considerations; 4.5 The NIMI Project; 4.5.1 NIMI Project Overview; 4.5.2 NIMI Architecture; 4.5.3 Lessons Learnt from NIMI; 5 A Model Agent; 5.1 Agent Architecture; 5.1.1 What is an Agent?; 5.1.2 Endpoint and Server Functions; 5.2 TCP Flows; 5.3 Summary; 6 An Integration Model; 6.1 Why Integrate?; 6.2 Application-level Traps

6.2.1 Application Thresholds6.3 Root Cause Analysis - An Example; 6.3.1 Case Study; 6.4 Bi-directional Interaction; 6.4.1 Transactional Breakdown; 6.4.2 Challenges and Possible Solutions; 7 Application Performance in a Nutshell; 7.1 Synopsis of Mechanisms; 7.2 Summary; 8 Service Level Quality across Fixed and Wireless Networks; 8.1 Relevance; 8.2 Scope; 8.3 Summary; 9 Wireless Architectures; 9.1 Summary; 9.2 GSM (or 2G) Networks; 9.2.1 GSM Architecture; 9.2.2 The Radio Link Function; 9.2.3 The Network Function; 9.2.4 Integrated Voice and Data Services; 9.3 GPRS (or 2.5G) Networks

9.3.1 GPRS Architecture

Sommario/riassunto

QoS (Quality of Service) and Network Management are old topics. However, the fusion of IP style multimedia and wireless networks (3G) means that network managers who might previously have dealt with one or the other, must now manage and provide service guarantees for the both. This is where Managing Service Level Quality across Wireless and Fixed Networks steps in...It begins by examining the mechanisms that already existed in fixed IP data networks prior to the introduction of probe and agent technology. A look at these later developments is then supplemented with a real-world scenario of