1.

Record Nr.

UNINA9911019598203321

Autore

Nair Mohan

Titolo

Essentials of balanced scorecard / / Mohan Nair

Pubbl/distr/stampa

Hoboken, N.J., : John Wiley & Sons, c2004

ISBN

9786610346066

9781280346064

128034606X

9781118386774

1118386779

9780471672272

0471672270

Descrizione fisica

1 online resource (268 p.)

Collana

Essentials series

Disciplina

658.4/012

Soggetti

Industrial productivity - Measurement

Strategic planning

Organizational effectiveness - Evaluation

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Note generali

Description based upon print version of record.

Nota di bibliografia

Includes bibliographical references (p. 237-238) and index.

Nota di contenuto

What is Balanced Scorecard? -- From management to performance management -- Mission, vision, values : the precursor to BSC -- Six success factors to implementing Balanced Scorecard -- Success factor one : understand self -- Success factor two : understand the Balanced Scorecard learning cycle -- Success factor three : know the road map for implementation -- Success factor four : treat Balanced Scorecard as a project -- Success factor five : use technology as an enabler -- Success factor six : cascade the scorecard -- Eleven deadly sins of Balanced Scorecard -- The ultimate partnership : Balanced Scorecard and performance management.

Sommario/riassunto

Balanced scorecard is a widely recognised and accepted performance measurement tool that is currently used in thousands of organisations around the world. This book will help to implement the organisations' balanced scorecard strategies into action by defining performance objectives, measures, and targets in four linked and balanced



perspectives: Financial, Customer, Internal Process, and Employee Learning and Growth.* Explains what balanced scorecard is and addresses the challenges and solutions for its implementation.* Addresses the concerns of the mid to small corporation as well as