1.

Record Nr.

UNISA996548961103316

Titolo

Connect : the e-newsletter of SIGHPC

Pubbl/distr/stampa

New York, NY : , : Association for Computing Machinery, , 2012-

Disciplina

004

Soggetti

High performance computing

High performance computing - Research

Periodicals.

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Periodico

2.

Record Nr.

UNINA9911011655003321

Autore

Yang Jun

Titolo

Sales and Service Digital Transformation : The Arrival of CRM3.0 Era / / by Jun Yang

Pubbl/distr/stampa

Singapore : , : Springer Nature Singapore : , : Imprint : Springer, , 2025

ISBN

9789819659616

Edizione

[1st ed. 2025.]

Descrizione fisica

1 online resource (XXII, 256 p. 165 illus., 135 illus. in color.)

Disciplina

658.05

Soggetti

Business information services

IT in Business

Lingua di pubblicazione

Inglese

Formato

Materiale a stampa

Livello bibliografico

Monografia

Nota di contenuto

1. The Arrival of CRM3.0 Era -- 2. CRM3.0- B2B Sales Digital Transformatio -- 3. CRM3.0 Service Digital Transformation -- 4. Building CRM3.0 Support System -- 5. Best Practices and Case Study.

Sommario/riassunto

This book provides a systematic and comprehensive introduction to CRM3.0 in the digital era, which includes innovation in sales and service theoretical systems, in digital tools and products, in value evaluation systems, and in support systems, combined with cases of



enterprises. It elaborates on sales in the digital era from different perspectives such as theoretical systems, business models, value output, and digital tools, as well as how to serve digital innovation and transformation. This book involves lots of charts, combined with cases of industry innovation and transformation of typical enterprises, to provide reference and inspiration for managers and practitioners in business especially who are in demand of digital transformation for enterprises, as well as the readers in business schools.