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Record Nr. |
UNINA9911006603903321 |
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Autore |
Forsyth Patrick |
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Titolo |
The art of successful business communication / / Patrick Forsyth ; with Frances Kay |
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Pubbl/distr/stampa |
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London, : The Institution of Engineering and Technology, 2008 |
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ISBN |
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1-62198-825-2 |
1-281-97107-3 |
9786611971076 |
0-86341-976-3 |
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Descrizione fisica |
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1 online resource (184 p.) |
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Collana |
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IET management of technology series ; ; 24 |
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Altri autori (Persone) |
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Disciplina |
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Soggetti |
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Business communication |
Communication |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Nota di contenuto |
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Contents; Preface; 1 Communication: its nature, scope and purpose; 2 What makes for effective communication; 3 Prerequisites for success: preparation and listening; 4 Being persuasive: getting agreement from others; 5 Meetings: making them work; 6 Presentations: speaking successfully 'on your feet'; 7 Negotiation: making the best deal; 8 Telephone communication: its special nature; 9 The nature of the written word; 10 The writing process: what to say and how to say it; 11 The different forms of written communication; 12 The ubiquitous email: dos and don'ts; 13 Dealing with numbers; Afterword |
Index |
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Sommario/riassunto |
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Communication is easy isn't it? Well it may seem so, but consider honestly when was the last time you were involved in a breakdown of communications? And how long ago was one such a veritable derailment? For most people and in most organizations this happens regularly. It matters. Communication - effective communication - makes things happen. There can be a great deal hanging on it. Whether the communication concerned is a simple email, a contribution to a meeting, a report or a presentation, it can prompt agreement or action, |
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