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1. |
Record Nr. |
UNINA9911019741403321 |
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Autore |
Bridges Glenys <1956-> |
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Titolo |
Dental reception and practice management / / Glenys Bridges |
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Pubbl/distr/stampa |
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Oxford, : Blackwell Munksgaard, 2006 |
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ISBN |
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9786611215057 |
9781281215055 |
1281215058 |
9780470763919 |
0470763914 |
9780470759684 |
0470759682 |
9781405172127 |
1405172126 |
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Descrizione fisica |
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1 online resource (232 p.) |
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Disciplina |
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Soggetti |
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Dental offices - Management |
Receptionists |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Note generali |
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Description based upon print version of record. |
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Nota di bibliografia |
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Includes bibliographical references and index. |
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Nota di contenuto |
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Dental Reception and Practice Management; Contents; About the Author; Special Acknowledgements; Introduction; Section 1: Overview of Dental Care Administration; 1 Understanding the Culture of Dental Care; History of the non-clinical dental team; The ethos and ethics of dental care; Dental reception skills; Practice management skills; 2 Who's Who in the Dental Team; The team; Official bodies within dentistry; Representative bodies; Section 2: Front-of-house Skills; 3 Front-of-house Communication; Communicating with colleagues; Communicating with patients; Communicating with suppliers |
4 Understanding Patients' RightsConfidentiality; Informed consent to treatment; Permitted duties; Clinical Governance; 5 Workplace Safety; Dealing with difficult people; Health and safety; Cross-infection control; 6 Using the Appointment Book; Booking treatments; What you need to know when booking appointments; 7 Administrative Skills; |
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Administrative systems; Patient recalls; Handling patient complaints; 8 Patient Payment Plans; Patient payments; NHS and private care options; Sales of dental goods; 9 Computers in Dentistry; Using computers for dental administration; Use of Microsoft programs |
E-mails and messaging10 Dental Terminology; Dental charting; Glossary; Section 3: Planning and Managing Dental Services; 11 Managing People; The tactical management process; Motivation; Leadership; Staff selection; New staff inductions; Staff appraisals; 12 Planning and Managing Dental Services; Policy development; Marketing dental services; Risk management; Financial management; The business plan; General Bibliography; Websites; Index |
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Sommario/riassunto |
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Dental Reception and Practice Management is the dental office administrator's essential companion to all aspects of reception work and practice management duties. The book covers vital interpersonal skills and the important aspects of business management and marketing relevant to dentistry. In addition it explains the development of dental care and the range of available treatments, enhancing the reader's understanding and awareness of the necessary clinical aspects of dentistry.Dental reception and Practice Management covers a range of key skills and knowledge within three sections: ' |
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2. |
Record Nr. |
UNINA9910985885503321 |
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Autore |
Montag Annegret |
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Titolo |
Hybride Medialität : Praxeologische und literaturdidaktische Zugänge zu Computerspiel-bezogenen Medienpraktiken / / von Annegret Montag |
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Pubbl/distr/stampa |
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Wiesbaden : , : Springer Fachmedien Wiesbaden : , : Imprint : Springer VS, , 2025 |
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ISBN |
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Edizione |
[1st ed. 2025.] |
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Descrizione fisica |
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1 online resource (289 pages) |
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Collana |
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Social Science and Law (German Language) Series |
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Disciplina |
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Soggetti |
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Communication |
Digital media |
Communication in science |
Rhetoric |
Technology |
Science |
Media and Communication |
Digital and New Media |
Rhetoric of Science and Technology |
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Lingua di pubblicazione |
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Formato |
Materiale a stampa |
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Livello bibliografico |
Monografia |
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Nota di contenuto |
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Teil I – Grundlagen -- Teil II – Analysen -- Teil III – Ergebnisse -- Transkriptionshinweise -- Abbildungsverzeichnis -- Ludografie -- Literaturverzeichnis. |
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Sommario/riassunto |
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In diesem Open Access Buch wird in einer Zeit, in der digitale Medien zunehmend an Bedeutung gewinnen, die dynamische Interaktion innerhalb digitaler Praxisgemeinschaften am Beispiel von Let’s Play-Videos auf YouTube untersucht. Die Autorin beleuchtet die sich verändernden Medienwelten und ihre Auswirkungen auf die Sozialisation junger Menschen. Sie zeigt den Zusammenhang zwischen digitalen Spielen und traditionellen Lernformen auf und diskutiert notwendige Anpassungen. Mittels der Grounded Theory Methodology werden zwei kontrastierende Let’s Play-Videos analysiert, wobei der Fokus auf den Praktiken der Let’s Player und der dazugehörigen Community liegt. Ein eigens entwickeltes |
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Kommunikationsebenenmodell beschreibt die interaktiven Beziehungen zwischen Spiel, Let’s Player und Community. Durch die narrative Erschließung bieten Let’s Play-Videos eine eigenständige Erzählperspektive an und bringen so eine neue Form des Erzählens in der digitalen Kultur hervor. Diese Arbeit zeigt auf, dass Let’s Play-Videos ästhetische Phänomene mit gemeinschaftsbildender und identitätsstiftender Funktion sind, die sich mit konventionellen Praktiken des Deutschunterrichts verbinden lassen und somit einen wichtigen sozialen Ort für die Enkulturation in der digitalen Gesellschaft darstellen. Die Autorin Annegret Montag hat Lehramt für Gymnasien mit den Fächern Deutsch und Politik & Wirtschaft studiert. Zuletzt war sie als wissenschaftliche Mitarbeiterin an der Heinrich-Heine-Universität Düsseldorf tätig. |
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